Order To Cash Operations Senior Analyst

 About The Role  

Skill required: Order to Cash - Accounts Receivable Ledger Maintenance

Designation: Order to Cash Operations Senior Analyst

Qualifications:BCom

Years of Experience:5 to 8 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Order to Cash Team Lead will be responsible for end-to-end O2C operations — includes Primary experience in Cash Application and reporting — ensuring process excellence, accuracy, compliance, and timely delivery of SLAs.This role requires strong leadership, stakeholder management, analytical capability, and process improvement mindset to drive operational efficiency and client satisfactiOptimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Investigate, resolve and troubleshoot unidentified and unapplied cash item and match debit and credit transactions.

What are we looking for? Key Responsibilities:Cash Application

Supervise daily bank statement downloads and customer remittance processing.

Ensure timely and accurate posting of customer payments in ERP (SAP/Oracle/Workday).

Handle unapplied/unidentified payments and coordinate resolution with customers.

Monitor AR reconciliation, month-end closing, and clearing of open items

Supervise daily task allocation, queue monitoring, and quality checks.

Ensure accurate processing of invoices, cash applications, or deductions as per SLA.

Review and validate reports, trackers, and reconciliations prepared by team members.

Support month-end closing and reporting activities.

Escalate critical issues timely and ensure closure through follow-ups.

Share best practices and automation opportunities to streamline and improvise process

Provide on-the-job training and knowledge sharing within the team

Roles and Responsibilities:

In this role you are required to do analysis and solving of increasingly complex problems

Your day to day interactions are with peers within Accenture

You are likely to have some interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts
 Qualification BCom