Order to Cash Operations Analyst

Skill required: Order to Cash - Collections Processing
Designation: Order to Cash Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Collections Role • Responsibility for activities assigned by the Collections Manager • Process A/R billings, adjustments, and write offs • Understand and perform Accounts Receivable supervisory role if and when needed • Provides required business unit reporting and other required information, when needed • Track and reconcile daily/monthly AR balance • Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface) • Investigating into situations where invoices and customer information requirements may contradict. • Generate repayments for erroneous customer payments or overpayments Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction") Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).
What are we looking for? Educational Qualifications • Accounting, Finance or any Business-related course • At least 2 years work experience Others ? Min B1T language proficiency ? Collections background is required ? Prior team lead or SME experience of at least 1-2 years required ? Experience in Accounting EPRs (Oracle, SAP) is required ? Written and spoken ability to communicate in English for Accenture interaction ? Previous accounting experience/studies in particular AR ? Must be a good team player ? Responsibility and accuracy in the completion of received tasks ? Ability to solve urgent matters and work under pressure ? Flexibility, especially in the period of month/quarter/year-end closing ? Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus) ? Experience with accounting systems is required ? Microsoft Office skills ? Client industry experience a plus Working Conditions • Moderate to no travel depending on project involvement • Cyclical work shift including work hours at night • Overtime and On-Call may be required • Client holidays are observed instead of Philippine or local holidays
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts