Order Management Analyst

1 - 5 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Location:

Job Summary:

The Analyst, Sales Operations supports telecommunication and service management functions to ensure smooth business operations. This role involves designing, implementing, and maintaining voice/video systems, analyzing business requirements, and supporting order management processes.

Key Responsibilities:

  • Manage telecommunication operations, installations, and maintenance.
  • Design, test, and troubleshoot voice/video systems.
  • Maintain ITIL documentation, standards, and procedures.
  • Analyze business needs and develop technical specifications.
  • Coordinate with vendors and internal teams.
  • Support Order Management (STS/OTC) processes and related operations.

Requirements:

  • Experience in

    STS Order Management

    or

    Order-to-Cash (OTC)

    domains.
  • Prior

    support experience

    in similar roles preferred.

Interested candidates share CV's to rajkumar.m@twsol.com

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