Order Entry Support 3

The APAC order to invoice team is seeking an Associate to join their team. As an Associate, you will be part of the APAC Accounting team, responsible for processing customer orders efficiently to meet customer requirements. Your role will involve tasks such as receiving, reviewing, and booking customer orders, managing order and inquiries queues, and demonstrating the ability to work autonomously. Collaboration is key in this role, as you will closely work with sales, accounting, and other stakeholders to ensure the smooth running of daily operations while adhering to policies and controls. You will handle complex internal and external customer inquiries, actively participate in User Acceptance Testing (UAT) for system implementations, and continuously seek opportunities to enhance processes. **Responsibilities:** - Receive, review, and process orders - Ensure order compliance with policies and controls - Collaborate with sales and other teams for daily operations - Available for Month end and Quarter end tasks - Meet individual and team objectives - Continuously improve processes and undertake ad hoc duties as required **Requirements:** - Preferred experience in Order Management or similar role - Excellent written and verbal communication skills in English and Japanese - Knowledge of Oracle, SAP ERP, and Salesforce.com (SFDC) systems is advantageous - Proactive, adaptable, and flexible with the ability to build strong relationships - Capable of making administrative decisions, problem-solving, and meeting deadlines - Strong organizational skills and high attention to detail **About Red Hat:** Red Hat is a global leader in enterprise open source software solutions, leveraging a community-powered approach to deliver innovative technologies such as Linux, cloud, containers, and Kubernetes. Operating in 40+ countries, Red Hat fosters a flexible work environment that includes in-office, office-flex, and fully remote options based on role requirements. Red Hat values diversity of thought and encourages all associates to contribute their ideas and expertise to drive impactful outcomes. **Inclusion at Red Hat:** Red Hat's culture is rooted in open source principles of transparency, collaboration, and inclusion, where diverse perspectives and experiences drive innovation. The company aims to create an environment where all voices are not only heard but celebrated, fostering equal opportunity, access, and mutual respect among its global workforce. Red Hat is committed to supporting individuals with disabilities and offers reasonable accommodations for job applicants. For assistance with the online job application, please contact application-assistance@redhat.com.,