Job
Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Oracle IDAM – Job Experience Requirement (5 -10 Years experience) Design, develop, implement, and support Oracle Identity and Access Management (IDAM) solutions including: Oracle Identity Manager (OIM) Oracle Access Manager (OAM) Oracle Unified Directory (OUD) Oracle Internet Directory (OID) Oracle Entitlements Server (OES) Administer and maintain user lifecycle management , role-based access controls, and single sign-on (SSO) mechanisms. Develop and manage custom connectors and provisioning workflows in OIM. Configure and troubleshoot authentication/authorization policies in OAM. Implement integrations with LDAP directories , Active Directory , WebLogic , and external applications . Support incident management , problem resolution , and performance tuning of Oracle IDAM components. Collaborate with internal security, compliance, and infrastructure teams to ensure regulatory compliance (e.g., SOX, GDPR). Execute patching, upgrades, and migrations of Oracle IDAM components. Perform regular health checks, log monitoring , and vulnerability assessments. Required Skills: Hands-on experience with Oracle IDAM Suite (11g/12c) . Strong understanding of SSO, Federation (SAML, OAuth, OpenID Connect) , and multi-factor authentication . Experience with WebLogic Server administration and Oracle DBs. Scripting knowledge (e.g., Shell, WLST, Python ) for automation and operations. Knowledge of REST/SOAP APIs and web service security. Familiarity with RBAC, ABAC, fine-grained access controls , and compliance reporting . Preferred Certifications: Oracle Certified Associate/Professional – Identity and Access Management Relevant security certifications (e.g., CISSP, CISA, CompTIA Security+ ) Oracle IDAM – Job Experience Requirement (5 -10 Years experience) Design, develop, implement, and support Oracle Identity and Access Management (IDAM) solutions including: Oracle Identity Manager (OIM) Oracle Access Manager (OAM) Oracle Unified Directory (OUD) Oracle Internet Directory (OID) Oracle Entitlements Server (OES) Administer and maintain user lifecycle management , role-based access controls, and single sign-on (SSO) mechanisms. Develop and manage custom connectors and provisioning workflows in OIM. Configure and troubleshoot authentication/authorization policies in OAM. Implement integrations with LDAP directories , Active Directory , WebLogic , and external applications . Support incident management , problem resolution , and performance tuning of Oracle IDAM components. Collaborate with internal security, compliance, and infrastructure teams to ensure regulatory compliance (e.g., SOX, GDPR). Execute patching, upgrades, and migrations of Oracle IDAM components. Perform regular health checks, log monitoring , and vulnerability assessments. Required Skills: Hands-on experience with Oracle IDAM Suite (11g/12c) . Strong understanding of SSO, Federation (SAML, OAuth, OpenID Connect) , and multi-factor authentication . Experience with WebLogic Server administration and Oracle DBs. Scripting knowledge (e.g., Shell, WLST, Python ) for automation and operations. Knowledge of REST/SOAP APIs and web service security. Familiarity with RBAC, ABAC, fine-grained access controls , and compliance reporting . Preferred Certifications: Oracle Certified Associate/Professional – Identity and Access Management Relevant security certifications (e.g., CISSP, CISA, CompTIA Security+ )
