30 Oracle Crm Jobs - Page 2

Oracle Siebel CRM team is looking for a top product management professional to join our Siebel Platform team. As the Product Owner, you will lead the design, development, and continuous improvement of our platform infrastructure, focusing on scalability, reliability, and performance. Your comprehensive knowledge of the system architecture and DevOps practices will be crucial in building robust and efficient platform solutions. Description Oracle Siebel CRM team is looking for a top product management professional to join our Siebel Platform team. As the Product Owner, you will lead the design, development, and continuous improvement of our platform infrastructure, focusing on scalability, reliability, and performance. Your comprehensive knowledge of the system architecture and DevOps practices will be crucial in building robust and efficient platform solutions. Key Responsibilities: 1. Product Vision and Strategy: Develop and clearly communicate the product vision, strategy, and roadmap for platform solutions, focusing on system scalability, resilience, and high availability. Translate high-level business requirements into detailed technical requirements, specifically related to cloud infrastructure, microservices architecture, and container orchestration. Identify opportunities for innovation in platform development and DevOps automation. 2. System Design and Architecture Leadership: Lead the architectural design and implementation of highly available and scalable platform solutions. Collaborate with the DevOps and development teams to define the system architecture, focusing on: Microservices Architecture: Designing modular, loosely coupled services with API-driven communication. Event-Driven Architecture: Implementing real-time data streaming and message brokering (e.g., Kafka, RabbitMQ). Cloud-Native Design: Leveraging managed services and container orchestration (e.g., Kubernetes, Docker) for scalability. Database Architecture: Ensuring data consistency, redundancy, and performance in both SQL and NoSQL environments. API Gateway and Service Mesh: Managing internal and external API interactions, routing, and security. Monitoring and Observability: Integrating metrics, tracing, and log aggregation for end-to-end system visibility. 3. Backlog Management: Prioritize and manage the product backlog with a strong emphasis on infrastructure improvements, system design, and automation. Write detailed user stories that encompass platform-specific features such as automated scaling, disaster recovery mechanisms, and real-time performance monitoring. Define acceptance criteria that validate the robustness of system architecture, including load balancing, fault tolerance, and multi-region support. Facilitate backlog refinement with the engineering team, focusing on the technical feasibility of complex platform enhancements. 4. Team Collaboration and Communication: Act as the primary liaison between engineering teams and stakeholders, facilitating technical discussions related to system design choices and platform capabilities. Provide clear technical documentation and guidance on platform standards, system components, and integration points. Facilitate technical decision-making through data-driven analysis and proof-of-concept evaluations. 5. Stakeholder Engagement: Engage with internal users to gather feedback on platform performance and stability. Prepare reports and presentations that highlight platform metrics, system uptime, and areas of improvement. --- Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications (e.g., Certified Scrum Product Owner, AWS Certified Solutions Architect) are preferred. Experience: Minimum of 5 years of experience as a Product Owner, with a focus on platform or DevOps environments. 10+ year of overall experience. Proven track record of delivering platform solutions that prioritize scalability, resilience, and high availability. Hands-on experience designing microservices architectures and implementing DevOps pipelines. Proficiency in cloud platforms (e.g., AWS, Azure, GCP) and their ecosystem services. Strong background in software architecture, including containerization, orchestration, and service mesh implementation. Past experience of working on Siebel platform would be a plus. Technical Skills: In-depth knowledge of system design patterns, including fault tolerance, scalability, and load distribution. Expertise in container technologies (Docker, Kubernetes) and orchestration tools. Strong command of CI/CD tools and practices, including automated testing and rollback strategies. Experience with infrastructure automation using Terraform, Ansible, or similar. Proficiency with monitoring and observability stacks (e.g., Prometheus, Grafana, ELK stack). Familiarity with API management and secure API gateway implementation. Knowledge of version control (Git), branching strategies, and automated build pipelines. Basic scripting skills (Python, Bash) for automating repetitive tasks. Soft Skills: Excellent communication and leadership abilities, with the capability to bridge technical and non-technical stakeholders. Strong analytical mindset to solve complex system issues and optimize performance. Proactive attitude towards problem identification and resolution. Ability to manage competing priorities in a dynamic, fast-paced environment.

The Oracle Service Cloud role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Oracle Service Cloud domain.

Location: Bangalore, India (On-site only) Company: izmocars ( www.izmocars.com / www.izmoltd.com ) Start Date: Immediate joiners preferred Employment Type: Full-Time About izmocars: izmocars is a global leader in automotive digital solutions, with operations across North America, Europe, and Asia. We provide innovative SaaS platforms for digital retail, CRM, and data analytics, supporting major automotive OEMs, large dealer groups, rental car companies, and leading online portals. We are expanding our India operations and are hiring a Senior CRM Functional Consultant / Technical Project Manager to deliver complex CRM projects for international clients across Europe. Role Overview This is a dual-role position combining deep CRM functional expertise with hands-on technical project management . You will act as the bridge between our European client teams (including French-speaking clients) and our India-based development teams, ensuring that client needs are translated into clear requirements, managed efficiently, and delivered successfully. You will work extensively on complex CRM implementations with significant customization, integrations, and reporting, primarily focusing on Salesforce or similar enterprise CRM platforms. Job Responsibilities Analyze and understand business needs, translating them into detailed Project Requirement Documents (PRDs) and functional specifications Collaborate with European client-facing teams to design effective CRM solutions addressing business challenges Coordinate with development teams in Bangalore, ensuring that deliverables meet defined scope, timelines, and quality standards Oversee complex CRM customizations, system integrations, and advanced reporting configurations Lead functional testing, support user acceptance testing (UAT), and ensure smooth deployment and go-live Provide post-implementation support, user documentation, and training materials as needed Track project milestones, maintain detailed status updates, and proactively manage project risks and issues Act as a Subject Matter Expert (SME) for CRM processes and functionalities, driving continuous improvement and innovation within the delivery team Coordinate across cross-functional teams, including developers, QA, business analysts, and client account managers, to ensure successful project delivery Qualifications and Experience Bachelors or Masters degree in Computer Science, Information Systems, Engineering, or related field (or equivalent professional experience) Minimum 10 years of hands-on CRM implementation experience (Salesforce, Oracle, or other major CRM platforms) Strong functional knowledge of CRM modules, processes, customization, and reporting Proven experience managing complex, large-scale CRM projects involving offshore teams and multiple stakeholders Expertise in database management, reporting tools, and understanding data flows within CRM ecosystems Excellent written and verbal communication skills in English (French or other European languages are a plus but not required ) Solid organizational, problem-solving, and multitasking skills Familiarity with project tracking tools (e.g., Jira, Confluence, Trello) Experience working with international clients, particularly in Europe, is highly desirable Why Join Us Work on impactful international CRM projects with leading automotive brands Collaborate with a talented, fast-growing global team Take ownership of challenging, rewarding delivery projects Be part of a respected company transforming the automotive retail industry

* 3+ years of experience in Oracle applications * Experience in Oracle appln : Oracle CX sales cloud - Oracle CX Service Cloud - Oracle CX Commerce Cloud - Oracle CX Integration Cloud - Oracle PLSQL / SQL - Oracle E Business Suite

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As techno-functional lead , you will be responsible for developing and implementing process controls, designing specifications, and engineering configurations. Utilizing industry design practices and systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities: Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle Field Service Cloud (ToA) Application. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud (ToA) Projects. Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages.Testing-Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them. Knowledge of testing the applications. Devise and implement test strategies that adequately assess all software aspects. Investigate and recreate reported defects. Work with other engineers to troubleshoot and resolve coding issues. Track and document all testing defects and resolutions. Participate in the design and development for test automation and support. Professional & Technical Skills: Experience developing Oracle Field Service forms. Experience developing plug-ins is highly preferred. Experience in programming languages such as JavaScript is highly preferred. Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standards/Security etc. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Service Cloud Field Service Management. This position is based at our Mumbai office. A 15 years full time education is required. Should be flexible to work in shifts Successful Candidates will have the following preferred skills/background:Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solution Qualifications 15 years full time education