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Oracle CLoud Field Service SME

6 - 10 years

0 Lacs

hyderabad telangana

Posted:1 month ago| Platform: Shine logo

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Skills Required

configuring routing inventory order management crm gps tracking deployment change management scheduling apis iot salesforce depot repair oracle field service cloud implementing supporting integrating optimizing technician scheduling mobility oracle cloud scm oracle fusion service legacy platforms realtime notifications dispatch logic plugin frameworks oracle integration cloud middleware tools mobile enablement technician portals aibased field service optimization thirdparty crms oracle service logistics

Work Mode

On-site

Job Type

Full Time

Job Description

As an Oracle Field Service Cloud (OFS) Consultant, your role will involve implementing and supporting complex field service processes by configuring OFS, integrating with Oracle Cloud SCM/Service modules, and optimizing technician scheduling, routing, and mobility. Key Responsibilities: - Implement, configure, and support Oracle Field Service Cloud (OFS) activities, routing, capacity planning, and technician mobility. - Gather and translate business requirements into OFS configurations and extensions. - Integrate OFS with Oracle Fusion Service, Inventory, Order Management, and external systems (CRM, legacy platforms). - Support mobile workforce enablement, dispatching, GPS tracking, and real-time notifications. - Monitor and tune OFS processes for performance and usability. - Collaborate with IT and business teams to support deployment and change management. - Should be able to support multiple customers in 2:00 PM IST to 11:00 PM IST shift. Required Skills: - 6+ years of experience in Oracle Field Service Cloud. - Strong understanding of scheduling, routing, and dispatch logic. - Hands-on experience with OFS configurations, APIs, and plug-in frameworks. - Experience in integrating OFS with Oracle Service, Inventory, and/or Order Management modules. - Knowledge of Oracle Integration Cloud (OIC) or other middleware tools. - Familiarity with mobile enablement, GPS, and technician portals. Nice To Have: - OFS certification and exposure to IoT or AI-based field service optimization. - Experience integrating OFS with Salesforce or third-party CRMs. - Experience with Oracle Service Logistics and Depot Repair.,

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Apps Associates

IT Services and IT Consulting

Acton MA

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