Eye Examinations and Vision Testing:
- Conducting comprehensive eye examinations to assess visual acuity, refractive errors, and eye health.
- Utilizing examination results to recommend appropriate eyewear solutions, including eyeglasses and contact lenses.
Prescription and Corrective Lens Recommendations:
- Interpreting examination findings to determine accurate prescriptions for corrective lenses.
- Providing personalized recommendations for lens options, coatings, and designs based on patients' needs and preferences.
Contact Lens Fitting and Sales:
- Conducting contact lens fittings and evaluations to ensure proper fit and comfort.
- Recommending contact lens products and related accessories, such as solution and cases, to meet patients' needs.
Eyewear Sales Support:
- Collaborating with optical sales staff to assist customers in selecting frames, lenses, and accessories.
- Providing technical expertise and product knowledge to help customers make informed purchasing decisions.
Upselling and Cross-selling:
- Identifying opportunities to upsell premium lenses, coatings, and accessories based on patients' lifestyle and visual requirements.
- Cross-selling additional products or services, such as lens upgrades or eye health supplements, to enhance patient satisfaction and increase sales.
Customer Relationship Management:
- Building strong relationships with patients by delivering excellent customer service and personalized care.
- Following up with patients to ensure satisfaction with their eyewear purchases and addressing any concerns or issues promptly.
Sales Performance and Targets:
- Setting and achieving sales targets for eyewear products, contact lenses, and related accessories.
- Monitoring sales performance metrics, such as conversion rates and average transaction value, and implementing strategies to drive sales growth.
Product Knowledge and Training:
- Staying updated with the latest trends, technologies, and advancements in eyewear products and contact lenses.
- Conducting product training sessions for optical sales staff to enhance their product knowledge and sales skills.
Compliance and Documentation:
- Ensuring compliance with regulatory standards and professional ethics in all sales and optometry-related activities.
- Maintaining accurate records of patient consultations, prescriptions, and eyewear sales transactions.
Team Collaboration and Communication:
- Collaborating effectively with colleagues, including optical sales staff and support personnel, to provide seamless customer service and optimize sales opportunities.
- Communicating sales-related feedback, trends, and customer preferences to management to support strategic decision-making and business growth.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Experience:
- total work: 1 year (Preferred)
Work Location: In person