Ops Sup Analyst 1

1 - 5 years

0 Lacs

Posted:15 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Ops Sup Analyst 1 at our company, your primary responsibility will be to provide operations support services in alignment with Citi's operations support infrastructure and processes. You will serve as a liaison between various stakeholders and clients, ensuring the seamless delivery of day-to-day operations support. Key Responsibilities: - Perform business analysis and document the current and future state of Client Reports and Advices - Provide regular status updates and create presentations for project updates - Collaborate with Legal & Compliance teams to obtain sign-off on regulatory business requirements - Act as the primary liaison between key business stakeholders and technology, advising on priorities, risks, costs, and delivery timelines - Facilitate training sessions, webcast demos, and write User Acceptance Test scripts - Manage project plans, follow-ups, and act as the project manager across departments - Focus on delivering regulatory client deliverables such as legal statements, performance reporting, advices, and notices - Prioritize fulfilling client needs to provide an exceptional client experience - Assess risk in business decisions and ensure compliance with laws, rules, and regulations Qualifications: - Previous relevant experience preferred - Proficiency in Microsoft Office - General knowledge of client reporting in the industry - Working knowledge of SQL environments and database queries - Strong organization and time management skills - Problem-solving and decision-making abilities - Clear and concise written and verbal communication skills This job description provides an overview of the work performed. You may also be assigned other job-related duties as required.,

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