Ops Manager - Design

BricknBolt is a managed marketplace providing construction services. We are category creators and front-runners in space. We are solving one of the most complex business problems and creating an ecosystem of trust for the Stakeholders - Customers, Construction professionals, and Material vendors. Construction has been a highly unorganized and severely tech-deficit industry globally. We are just not trying to organize but disrupt the industry completely using technology and process - creating the playbook for the industry.

● Indian real estate is earmarked to be a $650 billion market in 2025 and a $1 trillion worth sector in 2030. With 85%+ construction still unorganized in India, Brick&Bolt is on a path to capture the massive and super-broken market using our technology and processes.

● Expanding to more than 12 cities in 15 months. With the Series A2 round, Brick&Bolt has raised a total of $16 million. Earlier Sequoia Surge, Foundamental, HDFC Capital Advisors Limited and Stride Ventures have invested in Brick&Bolt. In Jan 2023, we raised Series A2 Funding of $10million from Accel and Celesta Capital.

Designation: Ops Manager

About the Role

The ideal candidate will be responsible for solving operational problems & for driving NPS and CSAT scores across Sales, RM AND PM departments to minimize & optimize TAT for customers deliverables cross functional coordination. Role and Responsibilities:-

● To ensure that the TAT around Sales - RM - PM Handover is under control.

● To reduce Cancellation %

● To Ensure timely payment in the RM Stage

● To work around bottlenecks in the Sales - RM handover & also in the RM-PM handover.

● To manage NPS & CSATs score during this stage

Qualifications:

● Bachelor's degree in business administration, operations management, or related field; Master's degree preferred.

● Proven experience in operations management.

● Strong leadership and management skills, with the ability to motivate and inspire a team.

● Excellent analytical and problem-solving skills.

● Solid understanding of business operations and financial principles.

● Exceptional communication and interpersonal skills.

● Ability to thrive in a fast-paced, dynamic environment.

Benefits:

● Competitive salary and benefits.

● Exposure to cutting-edge technologies.

● Inclusive and collaborative work culture