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Synectics Apac
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Opportunity For Zendesk Administrator

Opportunity For Zendesk Administrator

Synectics Apac

5 - 9 years

6 - 10 Lacs

Hyderabad

Posted:2 months ago| Platform:

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Skills Required

Servicenow Administration configuration Zendesk support workflows triggers

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview: As a Zendesk Administrator, you will be responsible for the day-to-day management, configuration, and improvement of our Zendesk platform. This position involves working closely with cross-functional teams to enhance system efficiency, support analytics, and ensure scalability as we grow. Key Responsibilities Include: Managing workflows, triggers, and automations within Zendesk Supporting agent roles and permissions Performing audits and maintaining data integrity Creating reports and dashboards Collaborating with teams for continuous process improvements Preferred Experience: 5+ years of experience with Zendesk or similar platforms Familiarity with Zendesk Suite (Talk, Chat, Sell) is a plus Experience in multi-brand environments Strong problem-solving, analytical, and communication skills If this opportunity interests you, please share your updated resume along with the following details: Total Experience: Current CTC: Expected CTC: Notice Period: Current Location: Willingness to relocate (if applicable):

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Opportunity For Zendesk Administrator