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Operations Team Lead

1 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role Candidates should be from International voice process background. US Campaign. Only diversity candidates can apply for this role Responsibilities Experience in handling team. Have managed clients. Hands on excel and people management skills. Qualifications Education: HSC / Grad Experience: Minimum 1 year of experience as a TL Process: Experience in International Voice Process is mandatory Background: BPO Experience Required Skills Good communication skills (C1 Level) Excel knowledge People management Leadership skills Quick Learner Adaptability Handled attrition & shrinkage Schedule Adherence Login Hours Breaks Csat Dsat AHT Quality Bottom Quartile Management Shift Window: 5pm-6am (9hrs shift). Weekoffs: Any 2 days in a week. Location: Andheri Mumbai Chandivali Boomerang. Equal Opportunity Statement We are committed to diversity and inclusivity. Notice Period Minimum 30 days or immediate.

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Foundever
Foundever

Outsourcing and Offshoring Consulting

Miami FL

10001 Employees

132 Jobs

    Key People

  • Mike Small

    CEO
  • Gina Sweeney

    CFO

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