Job Description: HR Executive / HR Manager BPO Department: Human Resources Location: Vadodara Job Type: Full-Time Job Summary: We are looking for an experienced and proactive HR professional to join our BPO team. The ideal candidate will be responsible for managing employee recruitment, payroll and PF processes, employee engagement and retention strategies and all other HR operations. Excellent communication and management skills are essential to succeed in this role and contribute to a thriving, productive workplace. Key Responsibilities: 1. Recruitment & Talent Acquisition - Execute end-to-end recruitment for various BPO roles (voice, non-voice, technical support, etc.) - Coordinate with the team leads to understand hiring requirements and close positions within deadlines. - Organize and participate in walk-ins, campus drives, and job fairs to build a talent pipeline. - Conduct HR screening interviews and ensure smooth onboarding of selected candidates. 2. Payroll & Statutory Compliance - Manage timely and accurate payroll processing for all employees. - Handle statutory compliance including Provident Fund (PF), ESI, and professional tax. - Maintain payroll records, attendance data, and monthly salary reports. - Ensure HR operations comply with applicable labor laws and internal policies. 3. Employee Retention & Engagement - Develop and implement retention strategies to reduce employee turnover. - Conduct stay interviews, feedback sessions, and exit interviews. - Organize employee engagement activities, recognition programs, and team-building events. - Promote a positive, inclusive, and motivating work environment for all team members. 4. Communication & People Management - Serve as a point of contact for employee concerns, queries, and grievances, resolving them in a timely manner. - Maintain open and professional communication channels across teams and departments. - Coordinate with management to align HR strategies with business objectives. - Display strong interpersonal and conflict-resolution skills while managing workforce dynamics. Key Skills & Qualifications: - Bachelors/Masters degree in Human Resources, Business Administration, or related field. - 2+ years of HR experience in a BPO or similar fast-paced environment. - Proficient in payroll management and statutory compliance (PF, ESI, etc.). - Excellent verbal and written communication skills. - Strong organizational, time management, and multitasking abilities. - Working knowledge of HR software and tools (HRMS/Payroll software). Preferred Attributes: - Strong problem-solving and decision-making skills. - A positive attitude and proactive mindset. - Ability to work independently and handle confidential information responsibly. Location : Vadodara Salary : Competitive