Operations Support Agent

In this role at FedEx, you will be responsible for completing defined processes and procedures accurately and on time, while ensuring compliance with internal and external standards. Your key responsibilities will include: - Identifying anomalies and resolving them using judgment based on rules and procedures. For complex issues, you may need to escalate to senior team members. Qualifications required for this role include: - Accuracy & Attention to Detail - Proficiency in Microsoft Office & PC Skills - Strong Planning & Organizing Skills - Excellent Interpersonal Skills - Effective Problem Solving Skills As a company, FedEx values putting people first and is committed to maintaining a diverse, equitable, and inclusive workforce. Regardless of age, race, gender, or any other characteristic protected by law, all qualified applicants will be considered for employment opportunities. FedEx is a global leader in express transportation, consistently recognized as one of the top 10 Worlds Most Admired Companies by "Fortune" magazine. Our success is driven by our exceptional team of FedEx members who work tirelessly to deliver outstanding service to customers in over 220 countries and territories worldwide. The People-Service-Profit philosophy (P-S-P) guides every decision, policy, and activity at FedEx. By taking care of our people and providing exceptional service to our customers, we ensure the profitability necessary to invest back into the business and our team members. Our culture, values, and unique approach to service delivery have been instrumental in our growth and success since the early 1970s, setting us apart in the global marketplace. In this role at FedEx, you will be responsible for completing defined processes and procedures accurately and on time, while ensuring compliance with internal and external standards. Your key responsibilities will include: - Identifying anomalies and resolving them using judgment based on rules and procedures. For complex issues, you may need to escalate to senior team members. Qualifications required for this role include: - Accuracy & Attention to Detail - Proficiency in Microsoft Office & PC Skills - Strong Planning & Organizing Skills - Excellent Interpersonal Skills - Effective Problem Solving Skills As a company, FedEx values putting people first and is committed to maintaining a diverse, equitable, and inclusive workforce. Regardless of age, race, gender, or any other characteristic protected by law, all qualified applicants will be considered for employment opportunities. FedEx is a global leader in express transportation, consistently recognized as one of the top 10 Worlds Most Admired Companies by "Fortune" magazine. Our success is driven by our exceptional team of FedEx members who work tirelessly to deliver outstanding service to customers in over 220 countries and territories worldwide. The People-Service-Profit philosophy (P-S-P) guides every decision, policy, and activity at FedEx. By taking care of our people and providing exceptional service to our customers, we ensure the profitability necessary to invest back into the business and our team members. Our culture, values, and unique approach to service delivery have been instrumental in our growth and success since the early 1970s, setting us apart in the global marketplace.