Operations Support Agent-Associate FedEx ACC

1.0 - 5.0 years

0 Lacs

delhi

On-site

As a Grade PC4 employee at FedEx, you will be involved in various aspects of Air Network Support, Operations Support, Operational Support, Dispatch, Admin & Support, Customer Service, Service Assurance, Manifesting, Customer Services/Support Group, Dangerous Goods, Cross-Border Road Linehaul, Domestic Air Linehaul, Road Network, Operational Administration & Support, Sort Support & Trace Management, Reporting, and Location-based Customer Service. Your primary responsibility will be to ensure the completion of defined processes and procedures within specified deadlines while maintaining accuracy, completeness, and compliance with relevant internal and external standards. You will be expected to identify anomalies promptly and resolve them using judgment based on established rules and procedures. In cases of complex issues, you may need to escalate them to senior team members for guidance and support. Key skills that will contribute to your success in this role include Accuracy & Attention to Detail, Proficiency in Microsoft Office & PC Skills, Effective Planning & Organizing Skills, Strong Interpersonal Skills, and Problem-Solving Skills. At FedEx, we prioritize our people and are deeply committed to fostering a diverse, equitable, and inclusive workforce. We are an equal opportunity/affirmative action employer, where all qualified applicants are considered for employment without regard to age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. FedEx, as one of the world's largest express transportation companies, is dedicated to delivering exceptional service and solutions to customers in more than 220 countries and territories worldwide. Our success is driven by our exceptional team of FedEx team members who strive to make every FedEx experience outstanding. The People-Service-Profit (P-S-P) philosophy is at the core of every decision, policy, and activity at FedEx. We believe in taking care of our people, who in turn deliver exceptional service to our customers, leading to profitability that ensures our future success. Reinvesting profits back into the business and our people is fundamental to our philosophy, creating a work environment that encourages innovation and high-quality service delivery. Our culture, shaped by our values and behaviors, is a key component of our success and growth since our inception in the early 1970s. While other companies may imitate our systems and processes, our unique culture sets us apart and serves as a competitive advantage in the global marketplace. Join us at FedEx, where we value our team members, prioritize exceptional service delivery, and foster a culture of innovation and growth.,

Posted 3 days ago

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