Operations & Research Associate

Key Responsibilities

Program & Project Management

• Support end-to-end program management for ongoing marketing and operational projects.
• Coordinate timelines, deliverables, and dependencies across internal teams and external partners.
• Ensure smooth execution of priority initiatives through structured workflows and clear communication.

Operational Support

• Manage daily operational tasks, documentation, and process hygiene to keep projects running efficiently.
• Assist in creating and improving frameworks, checklists, trackers, and standardized processes.
• Mobilize internal sales teams for large-scale projects and initiatives.

Research & Insights

• Conduct in-depth market, industry, and competitor research to support strategy and business decision-making.
• Synthesize information into clear insights, summaries, and recommendations.
• Maintain a strong understanding of digital platforms, media ecosystems, and partner landscapes.

Partner & Platform Coordination

• Act as a bridge between Rooster Tale, partner platforms, and external agencies.
• Manage communication, expectations, and workflows with platform partners to ensure timely, high-quality deliveries.
• Support localisation, adaptation, and scaling of external inputs for internal needs.

Presentation Development

• Build compelling, well-structured presentations using Google Slides for pitches, strategy discussions, and reporting.
• Convert research, project outcomes, and insights into clean, digestible decks.

Event & On-Ground Support

• Coordinate operational requirements for small-scale events, workshops, or activations.
• Support with feet-on-ground responsibilities as needed to ensure seamless execution.

Requirements

• 1–3 years

  of experience in operations, project/program management, research, or a similar role.
• Strong proficiency in

  Google Slides

  (formatting, structuring, and visual clarity).
• Strong organisational, multitasking, and documentation skills.
• A proactive, solution-oriented mindset with high attention to detail.
• Good communication skills-written and verbal.

Preferred Qualifications

• Experience supporting cross-functional teams or multi-stakeholder projects.
• Familiarity with

  Google Workspace

  (Docs, Sheets, Drive).
• Prior experience in operational, or coordination-focused roles.
• Comfort working in fast-moving environments with shifting priorities.