Operations Manager

Key Responsibilities:

• Strategic Operations Management:

  Develop, implement, and refine operational frameworks to meet organizational objectives and exceed performance benchmarks.

• Team Leadership:

  Lead, mentor, and inspire a diverse team, fostering a culture of accountability, collaboration, and continuous improvement.

• Revenue Growth & Quota Management:

  Drive strategies to consistently achieve and exceed revenue and quota targets, leveraging data and market insights.

• Process Optimization:

  Identify bottlenecks and implement process improvements to enhance productivity, reduce turnaround times, and streamline workflows.

• Performance Analytics:

  Utilize advanced analytics tools to track KPIs, generate insights, and provide actionable recommendations for operational and sales success.

• Cross-Functional Collaboration:

  Partner with Sales, Marketing, Product, and Finance teams to align strategies and ensure seamless execution of business goals.

• Digital Marketing Oversight:

  Apply foundational digital marketing knowledge to guide team efforts in aligning with evolving advertising trends and client needs.

• Client Excellence:

  Ensure superior client experiences by implementing robust support mechanisms and resolving operational challenges proactively.

• Compliance and Reporting:

  Ensure adherence to organizational policies, regulatory requirements, and internal controls while maintaining transparency through detailed reporting.

What We re Looking For:

• Experience:

  8-12 years in operations management, with a proven track record of leading teams, driving efficiency, and achieving revenue growth. Experience in digital advertising or SaaS industries is a significant advantage.

• Educational Background:

  Bachelor s degree in Business Administration, Operations Management, or a related field. An MBA or equivalent is preferred.

• Leadership and Influence:

  Demonstrated ability to lead cross-functional teams, influence decision-making, and drive organizational change.

• Analytical Expertise:

  Advanced skills in interpreting data, identifying trends, and crafting data-driven strategies. Proficiency in tools like Tableau or Power BI is a plus.

• Process Orientation:

  Expertise in process optimization methodologies (e.g., Lean, Six Sigma) to achieve operational excellence.

• Tech Proficiency:

  Hands-on experience with CRM platforms (e.g., Salesforce)

• Communication Skills:

  Exceptional communication and stakeholder management abilities, with a focus on building strong relationships across teams and clients.

• Adaptability and Resilience:

  Thrive in a dynamic, fast-paced environment, with a proactive approach to problem-solving and decision-making.