Key Responsibilities: Production Planning & Control: Plan and manage the entire production lifecycle from sampling to final delivery, ensuring adherence to timelines, cost, and quality standards. Vendor & Factory Management: Identify, onboard, and manage garment factories, fabric suppliers, and trimming vendors. Conduct regular factory visits and monitor performance. Sampling & Development: Coordinate with design and merchandising teams to translate tech packs into physical samples. Ensure prototype accuracy and manufacturability. Quality Assurance: Define and implement quality control processes across all stages—fabrics, in-line, and final production. Ensure compliance with safety norms for children’s wear (like azo-free dyes, no sharp edges, etc.). Inventory & Material Planning: Ensure timely procurement of raw materials (fabric, trims, accessories) while optimizing costs and reducing waste. Budget & Costing: Analyze cost structures and negotiate with vendors to ensure production within budget without compromising on quality. Sustainability & Compliance: Uphold ethical production standards and ensure environmental compliance in all sourcing and manufacturing processes Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Fixed shift Morning shift Application Question(s): How many years of experience do you have in garment manufacturing, specifically in kidswear? What quality control checks do you implement at various production stages? How do you plan daily and weekly production targets to meet order deadlines? How do you ensure that child safety standards (e.g., no sharp trims, proper stitching) are met in kidswear production? Work Location: In person

Roles and Responsibilities To identify the training/mentoring needs of the team members and provide the same to the Manager. To give need-based mentoring and feedback inputs to the process floors, and undertake quality-based floor initiatives, resulting in continuous improvement in performance and quality. Coaching the agents according to the observations made while monitoring Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Application Question(s): How many years of experience do you have as a Quality Analyst in a BPO or call center environment? What tools or platforms have you used for quality monitoring and feedback (e.g., NICE, Verint, Excel, CRM tools)? Have you conducted refresher trainings or coaching sessions for performance improvement? Are you available to work night shifts from 8 PM to 6 AM IST? Do you have experience working closely with operations or training teams to improve overall quality? Do you have experience preparing quality reports and presenting trends or improvement plans? Work Location: In person