Key Responsibilities: Production Planning & Control: Plan and manage the entire production lifecycle from sampling to final delivery, ensuring adherence to timelines, cost, and quality standards. Vendor & Factory Management: Identify, onboard, and manage garment factories, fabric suppliers, and trimming vendors. Conduct regular factory visits and monitor performance. Sampling & Development: Coordinate with design and merchandising teams to translate tech packs into physical samples. Ensure prototype accuracy and manufacturability. Quality Assurance: Define and implement quality control processes across all stages—fabrics, in-line, and final production. Ensure compliance with safety norms for children’s wear (like azo-free dyes, no sharp edges, etc.). Inventory & Material Planning: Ensure timely procurement of raw materials (fabric, trims, accessories) while optimizing costs and reducing waste. Budget & Costing: Analyze cost structures and negotiate with vendors to ensure production within budget without compromising on quality. Sustainability & Compliance: Uphold ethical production standards and ensure environmental compliance in all sourcing and manufacturing processes Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Fixed shift Morning shift Application Question(s): How many years of experience do you have in garment manufacturing, specifically in kidswear? What quality control checks do you implement at various production stages? How do you plan daily and weekly production targets to meet order deadlines? How do you ensure that child safety standards (e.g., no sharp trims, proper stitching) are met in kidswear production? Work Location: In person
Roles and Responsibilities To identify the training/mentoring needs of the team members and provide the same to the Manager. To give need-based mentoring and feedback inputs to the process floors, and undertake quality-based floor initiatives, resulting in continuous improvement in performance and quality. Coaching the agents according to the observations made while monitoring Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Application Question(s): How many years of experience do you have as a Quality Analyst in a BPO or call center environment? What tools or platforms have you used for quality monitoring and feedback (e.g., NICE, Verint, Excel, CRM tools)? Have you conducted refresher trainings or coaching sessions for performance improvement? Are you available to work night shifts from 8 PM to 6 AM IST? Do you have experience working closely with operations or training teams to improve overall quality? Do you have experience preparing quality reports and presenting trends or improvement plans? Work Location: In person
Focus Elite seeks confident and articulate Customer Service Representatives for our Medical Compensation campaign. You will be responsible for making outbound calls using generated data to conduct surveys that determine customer eligibility for medical compensation. While we welcome freshers and undergraduates with excellent communication skills, experience in lead generation in a US-based voice process will be considered an added advantage. Key Responsibilities: - Make outbound calls to customers using data to conduct eligibility surveys for medical compensation. - Accurately record survey responses and update customer information in the system. - Provide clear, concise information about the compensation process and address related inquiries. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Application Question(s): How many years of experience do you have as a Quality Analyst in a BPO or call center environment? Have you worked on US-based voice or non-voice campaigns before? Are you available to work night shifts from 8 PM to 6 AM IST? Are you located in Ahmedabad or willing to work from our Nehrunagar office? Work Location: In person Speak with the employer +91 9023636210
*Job Title: Customer Service Representative (Outbound Process - Medical Compensation – Voice Process)* *Company: Focus Elite LLP* *Location: Nehrunagar, Ahmedabad* Shift: *Night Shift (8 PM IST to 6 AM IST)* *Job Summary:* Focus Elite is seeking confident and articulate Customer Service Representatives for our Medical Compensation campaign. You will be responsible for making outbound calls using generated data to conduct surveys that determine customer eligibility for medical compensation. While we welcome freshers and undergraduates with excellent communication skills, experience in lead generation in a US-based voice process will be considered an added advantage. *Key Responsibilities:* - Make outbound calls to customers using data to conduct eligibility surveys for medical compensation. - Accurately record survey responses and update customer information in the system. - Provide clear, concise information about the compensation process and address any related inquiries. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Application Question(s): Are you comfortable communicating with US-based customers in English over the phone? On a scale of 1 to 10, how would you rate your spoken English communication skills? This role requires working night shifts from 8 PM IST to 6 AM IST. Are you available for this schedule? Are you fluent in English (speaking, reading, and writing)? Do you have any previous experience in outbound calling or US-based voice processes? Are you willing to work from the Nehrunagar area in Ahmedabad? Work Location: In person Speak with the employer +91 9023636210
*Job Title: Customer Service Representative (Outbound Process - Medical Compensation – Voice Process)* *Company: Focus Elite LLP* *Location: Nehrunagar, Ahmedabad* Shift: *Night Shift (8 PM IST to 6 AM IST)* *Job Summary:* Focus Elite is seeking confident and articulate Customer Service Representatives for our Medical Compensation campaign. You will be responsible for making outbound calls using generated data to conduct surveys that determine customer eligibility for medical compensation. While we welcome freshers and undergraduates with excellent communication skills, experience in lead generation in a US-based voice process will be considered an added advantage. *Key Responsibilities:* - Make outbound calls to customers using data to conduct eligibility surveys for medical compensation. - Accurately record survey responses and update customer information in the system. - Provide clear, concise information about the compensation process and address any related inquiries. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Application Question(s): Are you comfortable communicating with US-based customers in English over the phone? On a scale of 1 to 10, how would you rate your spoken English communication skills? This role requires working night shifts from 8 PM IST to 6 AM IST. Are you available for this schedule? Are you fluent in English (speaking, reading, and writing)? Do you have any previous experience in outbound calling or US-based voice processes? Are you willing to work from the Nehrunagar area in Ahmedabad? Work Location: In person Speak with the employer +91 9023636210
As a Customer Service Representative for the Outbound Process - Medical Compensation Voice Process at Focus Elite LLP located in Nehrunagar, Ahmedabad, you will play a crucial role in reaching out to customers through outbound calls to conduct surveys to determine their eligibility for medical compensation. Your primary responsibilities will include accurately recording survey responses, updating customer information in the system, and providing clear and concise information regarding the compensation process while addressing any related inquiries. While we welcome individuals with excellent communication skills, including freshers and undergraduates, having experience in lead generation within a US-based voice process would be considered an added advantage. This full-time and permanent position will require you to work night shifts from 8 PM IST to 6 AM IST, Monday to Friday, in a fixed shift that aligns with the US time zone. In addition to the base salary, you will be entitled to benefits such as paid sick time and a performance bonus. As part of the application process, you will be asked questions to gauge your comfort level in communicating with US-based customers in English over the phone, your proficiency in spoken English on a scale of 1 to 10, your availability for the specified night shift schedule, your fluency in English (speaking, reading, and writing), any prior experience in outbound calling or US-based voice processes, and your willingness to work from the Nehrunagar area in Ahmedabad. This position requires in-person work at the specified location. If you are interested in this opportunity, please contact the employer at +91 9023636210 to further discuss your qualifications and suitability for the role.,
As a Customer Service Representative for the Outbound Process - Medical Compensation Voice Process at Focus Elite LLP located in Nehrunagar, Ahmedabad, you will be responsible for making outbound calls to customers to conduct surveys determining their eligibility for medical compensation. This role involves accurately recording survey responses, updating customer information in the system, and providing clear and concise information about the compensation process while addressing any related inquiries. While we welcome individuals with excellent communication skills, prior experience in lead generation in a US-based voice process is considered an added advantage. This is a full-time, permanent position with a night shift schedule from 8 PM IST to 6 AM IST, Monday to Friday. The job also offers benefits such as paid sick time and a performance bonus. As part of the application process, you will be asked questions regarding your comfort level communicating with US-based customers in English over the phone, your spoken English communication skills on a scale of 1 to 10, availability for the night shift schedule, fluency in English, previous experience in outbound calling or US-based voice processes, and willingness to work from the Nehrunagar area in Ahmedabad. The work location for this role is in person at the office, and if you are interested in this opportunity, you can speak with the employer by contacting +91 9023636210.,