Operations Manager

3 - 31 years

3 - 4 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

• Exceptional leadership, communication, and interpersonal skills. • Excellent problem-solving and decision-making abilities • Experience of managing complex and high-volume teams, performance management and objective setting • Succession planning and development, Process optimisation knowledge and experience • Strong communication and interpersonal skills - ability to communicate across levels• Manage and handle the day to day operations. • Manage the operations team including lead generation, customer care and MIS reports. • Handle the escalations from the franchisee as well as from the operations team. • Tracking work allocation and reassigning any overdue tasks • Driving a people lead culture of development and high performance • Monitoring and delivery of KPIs

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