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5 - 10 years

15 - 18 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Manage Day to Day Operations
  • Supervise Team Leads and supervisors; provide structure, feedback, and escalation support.
  • Ensure SLA Compliances and handle operational problem solving in real time.
  • Monitor Dashboard, productivity and quality metrics.
  • Work proactively with internal departments to resolve process and system issues.
  • Drive agent training and performance improvement plans.
  • Report operational results to U.S. based leadership on a weekly and monthly basis.

Preferred candidate profile

  • Minimum 10 + years of experience in U.S. Healthcare RCM.
  • Minimum 5 + years out of this in a management role.
  • Strong working knowledge of various parts of RCM cycle. Proficient with Eligibility verification and authorization workflow.
  • Familiar with U.S. insurance models
  • Proficient in EHR/PM systems
  • Fluent in English and Hindi

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Pangloss Reimbursement Management
Pangloss Reimbursement Management

Healthcare Services

Richmond

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