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Manning Consulting logo

Operations Manager

12 - 22 years

15 - 18 Lacs

Gurugram

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Customer Support NPS Bpo Operations customer service Process Management Voice Process SLA Management International BPO

Work Mode

Hybrid

Job Type

Full Time

Job Description

We're Hiring: Operations Manager UK Captive Location: Gurugram Package up to 18 LPA Looking for immediate joiners only Requirements: Graduate or higher qualification 810 years of experience in customer support within an international voice process 2+ years of experience as an Operations Manager Proven ability to manage and lead large teams. Knowledge of quality assurance, process improvement, and operational efficiency strategies. Strong understanding of KPIs, SLAs, and operational metrics. Strong analytical and problem-solving skills. Excellent communication and presentation skills. How to Apply: Call Muskan at 8595717834

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Manning Consulting
www.manningconsulting.com

Consulting

Business City

50-100 Employees

139 Jobs

    Key People

  • John Manning

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  • Jane Doe

    Chief Operating Officer

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