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Operations Manager, Last Mile, BLT01

Operations Manager, Last Mile, BLT01

Amazon

1 years

0 Lacs

Bengaluru Karnataka India

Posted:1 week ago| Platform:

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Skills Required

transportation data report metrics management analysis sql planning schedule lean support onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We're seeking Operations Manager at BLT01. In this role, you will be responsible to expand and manage operations Under the Roof and Out on Road. An exciting role in which you will be managing a team consisting of Team leads, Station associates and supervisorsTitle: Manager I, Operations

Typical Responsibilities Will Include

Understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement
Be data driven, develop and report performance metrics and identify opportunities for improving Customer Experience.
Develop efficient people management skills in leading a team of Team Leads, Station associates and Out on road associates

Good to have Skills

Proficient Data analysis skills in Excel
SQL proficiency is preferred
Should be flexible with shifts

Key job responsibilities

People management, efficiently manage a diverse team
Derive data driven actionable insights to improve delivery & customer experience
Be proficient in both UTR & OTR operations

A day in the lifeStart the day with Station Gemba, followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle/ day, while having loads of fun with a very engaging team.Efficiently Plan for a 1:1 with your reportee/ manager and work on the feedback!

Basic Qualifications

1+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ATSPL - KarnatakaJob ID: A3022573

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Operations Manager, Last Mile, BLT01