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Khayalat Restaurant
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Operations Manager

Operations Manager

Khayalat Restaurant

0 years

|

3 - 4 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

Apply

Skills Required

service reports scheduling training inventory monitoring support compliance audit maintenance

Work Mode

On-site

Job Type

Full Time

Job Description

Operational Management

Ensure day-to-day operations run smoothly across all departments (service, kitchen, delivery, housekeeping, and cashiering).
Monitor revenue, expenses, P&L reports, and implement cost-control measures.
Maintain high standards of food quality, service speed, and customer satisfaction.
Oversee restaurant opening and closing procedures.

Staff Management

Manage workforce scheduling and duty rosters for service & kitchen teams.
Recruit, train, and evaluate staff performance.
Conduct briefing sessions, training programs & enforce discipline standards.
Solve staff issues and promote teamwork.

Customer Service

Handle customer complaints and feedback professionally.
Maintain guest experience standards and ensure repeat customer business.
Implement service improvement strategies.

Inventory & Cost Control

Regular monitoring of stock levels, ordering materials & coordinating with suppliers.
Control food cost, wastage, breakage & pilferage.
Check daily inventory reports and stock audits.

Sales & Marketing

Support promotional activities, festive offers & menu launches.
Monitor competition and recommend business growth strategies.

Compliance & Safety

Ensure compliance with FSSAI, hygiene audit, and safety standards.
Monitor cleanliness and maintenance of restaurant premises & equipment

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

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Khayalat Restaurant

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