Operations Manager

Responsibilities and Duties Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. To ensure that guests feel welcomed and comfortable in all F&B outlets including the Restaurant, Lounge, inroom dining service and in all places where F&B Services are provided to guests To deal promptly with customer complaints and launch service recovery procedures whenever necessary. Improve the Food & Beverage customer satisfaction rating. To promote incremental sales revenue in the F&B department. To prepare yearly F&B operating and CAPEX budgets. To monitor F&B budgets and costs as per company policy. To control inventories of Food and Beverage commodities, small equipment and other consumables. To ensure adequate yield and profitability of F&B operations. Innovation, learning and growth To continuously introduce new concepts and ideas to develop the F&B services. To invest time and effort in their own development in order to be proactive and update in the latest developments in the field of F&B services and standards. To develop and implement an effective benchmarking system for the continuous improvement of the F&B operations. To initiate, supervise and monitor the implementation of appropriate training to enhance the level of knowledge, skills and attitude of F&B personnel. Required Experience, Skills and Qualifications Required Experience, Skills and Qualifications Minimum of 10 years management experience required in resort or hotel. Professional, articulate, friendly, and punctual. Possesses and exhibits the drive to provide exceptional service. Full time flexible hours are required (able to work days, nights, weekends, holidays). Proficient in computer skills including Micros, POS systems, Word and Excel. Professional appearance. Able to work at a rapid pace while maintaining attention to detail; ability to multi-task Must have good supervisory skills. Must have good communication and ability to promote sales. Must be skilled in time management. Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations. Must be flexible and able to adjust to meet the changing needs of guests. Must maintain a level of professionalism and communicate effectively. Must show enthusiasm for the job, the restaurant and the hotel. Possess the highest work ethics, personal morals and honesty beyond reach. Job Type: Full-time Experience: Hospitality: 10 years (Preferred) management: 10 years (Preferred

Job Type: Full-time

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Operations: 10 years (Preferred)
• total work: 10 years (Preferred)

Work Location: In person