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Operations Manager

Operations Manager

Ghrs Training

10 - 20 years

14 - 16 Lacs

Pune, Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Customer Service manager Finance Process Team Handling Banking Process Contact Center Operations Voice Process BPO Management SLA Management CSAT Customer Service Operations Stakeholder Management Operations Management Bpo Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:Operation Manager Experience:10 Years min 2Years as Ops Manager Budget:upto 16 LPA Skills:International Voice Process Customer Service,Team Handling 24*7 Shift 5 Days Working 2 Days Rotational off Cont:Naman 8890377950,naman.ghrs@gmail.com Required Candidate profile Should have experience in Voice process and driving C-Sat and NPS as deliverables. Maintain and improve call center operations by monitoring system performance;identifying and resolving problems.

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