Operations Manager - Financial Vertical

Operations Manager - Financial Vertical

We are a rapidly expanding financial services organization launching a critical new vertical across Insurance, Mutual Funds, and Retail Loans. We are seeking an experienced Operations Manager to lead this expansion, ensuring all operations are smooth, compliant, and highly efficient. The ideal candidate will have deep functional expertise within the Non-Banking Financial Company (NBFC) ecosystem.

Qualifications

• Experience: 7+ years of progressive experience in operations within the financial services industry, with direct exposure to at least one of the following: Insurance, Mutual Funds, or Loan operations.
• Sector Knowledge: Proven experience operating within or with regulatory knowledge of the NBFC environment, understanding the specific compliance and reporting demands.
• Compliance Expertise: Strong working knowledge of financial compliance and regulations (RBI, SEBI, IRDAI) related to these three financial domains.
• Leadership & Skills: Excellent leadership, problem-solving, and project management skills with a focus on process automation and scaling.
• Language Fluency: Fluent in Hindi is required for essential team and stakeholder communication. Professional working proficiency in English is preferred.

Key Responsibilities

Operational Leadership & Efficiency

• Establish & Optimize: Design, implement, and continuously refine the operational procedures and workflows for all new Insurance, Mutual Funds, and Loan products.
• Team Building: Recruit, train, and manage a high-performing operations team, fostering a culture of ownership, accuracy, and efficiency.
• Cross-Functional Strategy: Collaborate with Technology, Product, and Sales teams to ensure operational readiness for all product launches and system integrations.

Compliance & Risk Management

• Regulatory Adherence: Ensure all processes strictly comply with relevant financial regulations (AML/KYC, RBI/SEBI/IRDAI guidelines).
• NBFC Context: Specifically manage operations with the vigilance and reporting standards required within the NBFC regulatory framework.
• Control Implementation: Develop and enforce robust internal controls, quality checks, and reconciliation processes to mitigate operational risk and prevent errors.

Why Join Us?

• Multi-Domain Leadership: Lead operations across multiple, high-growth financial domains: Insurance, Mutual Funds, and Loans.
• Growth Environment: Be part of a rapidly growing financial services company with a vision for expansion.
• Competitive Compensation: We offer a competitive salary package coupled with significant growth opportunities and a clear career path.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Experience:

• Finanacial product operations: 5 years (Required)

Language:

• Hindi (Required)

Location:

• Gandhipuram, Coimbatore, Tamil Nadu (Required)

Work Location: In person