Operations Manager

As a reputed legal firm committed to delivering high-quality legal services and exceptional client experiences, we are seeking a dedicated Operational and Service Manager to oversee daily operations and client service delivery. In this role, you will play a crucial part in ensuring smooth workflow and maintaining high standards across all departments. Your key responsibilities will include overseeing day-to-day office operations to ensure efficiency and compliance with firm policies. You will serve as the primary point of contact for clients regarding service-related queries and concerns, coordinating with legal teams to ensure timely delivery of client services and case updates. Additionally, managing internal schedules, appointments, and follow-ups, maintaining records and reports related to operational performance and client feedback, and supporting HR and admin functions will be part of your role. To excel in this position, you should possess a Bachelor's degree in Business Administration, Management, Law, or a related field. Prior experience in operations, client service, or office management is preferred, with experience in the legal industry being an advantage. Excellent communication and interpersonal skills, strong organizational and multitasking abilities, proficiency in MS Office applications, and the ability to work independently with a problem-solving mindset are essential requirements. Joining our team will offer you a professional and growth-oriented work environment, the opportunity to collaborate with experienced legal professionals, stable work hours with a structured reporting system, and the potential for career growth within the organization.,