Operations Manager (All-Rounder)

Company Description

Innovative grocery delivery service designed to bring convenience and quality right to your doorstep. Our mission is to provide customers with a seamless shopping experience by offering a wide range of fresh produce, pantry staples, and household essentials—all delivered directly to your home.

Role Description

This is a full-time on-site Manager role located in Hisar. As an Operations Manager, you will oversee day-to-day operations, lead a cross-functional team, drive process improvements, and ensure efficient delivery of our services. As an all-rounder, you will handle everything from team management and logistics coordination to basic technical troubleshooting and customer experience enhancements, thriving in a dynamic startup environment.

Qualifications

• Strong leadership and communication skills with proven experience in managing teams
• Ability to multitask and handle diverse responsibilities in a fast-paced setting
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (MBA preferred)
• Basic technical aptitude, including familiarity with tools like PHP/MySQL for simple backend tweaks or inventory systems
• Willingness to adapt, learn new skills, and contribute across departments (e.g., marketing, tech support)

Preferred Qualifications

• Experience in end-to-end supply chain management and vendor coordination
• Proficiency in data analysis tools (e.g., Excel, Google Analytics) for performance tracking
• Hands-on problem-solving mindset with a track record of turning challenges into opportunities
• Passion for e-commerce innovation and customer-centric solutions

Employment Type

Full-time

Location

• Hisar, Haryana (On-site)