Job Description: Job Title: Operations Lead RDA, AVP
Location: Bangalore, India
About the organization
- Deutsche Bank s Operations group provides support for all DB s businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centers in locations including Birmingham, Jacksonville, Bangalore, Jaipur, Pune, Dublin, Bucharest, Moscow, and Cary.
- Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized, and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent.
- We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions. Operations interface with Regulatory and Tax is a growing area of interest and helps Deutsche Bank to be compliant at all times.
About Client Data Management (CDM)
- Operational Reference Data Services (ORDS) function comprises of Client Data teams that provide operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive-up data standards within the firm.
- The CDM function is focused on driving compliance within operations. The primary focus of this is Client data, which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations.
Role Description
Successful candidate will be joining the CDM team as part of the Reference Data Accelerator (RDA) project. This a key regulatory requirement in providing a single obligor view of authorized data to ensure adherence to BSBS239 compliance.
The RDA Operations lead will be responsible for leading the CDM RDA Program Operations. This primarily involves
- Understanding the data consumption and data standards of all RDA consumers
- Address all data reporting obligations for the consumers which fall within the Bank s larger regulatory requirements
- Oversight of all Data maintenance and data quality management processes under the RDA program
- Execution of data quality measurements as per regulatory requirements
- Standardization of data standards ensuring consistency across systems/product/regions
- Identifying defects and investigating root causes for data issues
What we ll offer you
As part of our flexible scheme, here are just some of the benefits that you ll enjoy,
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Manage and resolve all Consumer queries and concerns on client data
- Responsible for ensuring agreed standards and procedures are duly followed with an eye for delivering against the set timelines.
- Understanding client hierarchy and relationship structures and identification of gaps for proactive action on systematic basis
- Identification, review and remediation of duplicate relationship structures in order to improve reporting accuracy.
- Work closely with SME s within the larger Client Data Services across locations to obtain required skillsets to have the right level of support required for the end to end Data Remediation
- Evaluating availability of required information and ensure it is in line with stakeholders requirements.
- Maintain and document data changes.
- Ensuring RDA Business rules are adhered to, refining where required and analyzing data inconsistencies.
- Create and agree required KOPs and KPIs around key processes.
- Manage delivery against agreed timelines and milestones with key Stakeholders / Business
- Record, Track and Report on Risks and Issues
- Analyze, assess and test data controls to ensure quality and compliance standards are met
- Contribute to process optimization by implementing strategic methods and supporting change initiatives
- Manage the team and resources while being responsible for their performance and growth.
Your skills and experience
- 10+ years of experience in investment banking, especially Reference data management , Client Data Management , KYC
- A proven track record working in data management roles. Must be able to demonstrable evidence of execution capability including understanding the detail with ability to define outcomes and agree suitable solutions to meet these.
- Proven record of handling teams and experience in people management (4+ years) specifically performance management, annual feedbacks and reviews.
- Should be able to demonstrate the ability to effectively lead , motivate and guide individuals and teams in a workplace to achieve organizational goals.
- Ability to analyze information, assess situations and make sound judgements that benefit the team and organization
- Capacity to adjust to changing circumstances, embrace new challenges and remain flexible in a dynamic environment
- Foster a culture of trust and respect within the team and encouraging open communication and collaboration
- Understanding of legal entity setups and accounts/funds
- Proficient in query management from Consumers/stakeholders
- A proven track record of high level analytical skills and problem-solving experience. Knowledge of data analytics tools like Python, SQL is preferred
- Must be able to demonstrate ability to break down complex situations into easy-to-understand components
- Excellent partnership and collaboration skills with ability to work cross functionally including strong communication and influencing skills and ability to work effectively virtual global teams and a matrix organization
- Knowledge of products and processes related to the financial services industry would be an advantage
- Must have knowledge on data providers like Bloomberg, Reuters, GLIEF, AVOX, Bankers Almanac, Omgeo, Orbis, Dun Bradstreet, etc..
- Strong and well-developed relationship / stakeholder skills
- Demonstration of excellent communication skills
- Proficiency in presentation skills, MIS Management
- High motivation and pro-active approach to situations
How we ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.