Operations Lead (Frozen Food)

As a part of the team at Curefoods (EatFit), you will be responsible for overseeing the operations of our food brands and cloud kitchens with a commitment to providing customers with delicious and nutritious food choices. Your role will require a background in the FMCG industry, with a focus on scaling operations, optimizing processes, and leading teams to ensure a seamless customer experience. Your key responsibilities will include: - Operational Leadership: Ensuring smooth execution and adherence to operational SLAs, implementing an efficient operational framework, and managing unit-level P&L to drive operational profitability. - Customer Experience & Product Excellence: Driving outstanding customer experiences and product quality, collaborating with R&D, finance, and branding teams for product innovations. - Team Leadership: Hiring, developing, and leading high-performing teams across operational and city levels, fostering a culture of accountability and collaboration. - Strategic & Financial Oversight: Tracking key financial and operational metrics, ensuring scalability and efficiency to support growth and market expansion. - Industry Insights: Monitoring trends in the frozen food, ice cream, and FMCG sectors to adapt strategies and stay competitive. To be successful in this role, you should have: - 12+ years of leadership experience in FMCG, particularly in frozen foods, ice cream, or similar industries. - Demonstrated ability to manage large-scale operations, deliver P&L objectives, and collaborate effectively across functions. - Experience in scaling operational frameworks and driving profitability in multi-unit operations. Join us at Curefoods (EatFit) and be a part of our mission to democratize access to good food while maintaining sustainability and customer satisfaction.,