Operations Executive

5 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Experience:

Location:


Key Responsibilities:


  • Maintain strong vendor relationships with timely and high-quality service delivery.
  • Negotiate with suppliers to secure competitive pricing, favorable terms, and long-term partnerships.
  • Supervise reservations, bookings, and itinerary coordination with accuracy and operational efficiency.
  • Manage and maintain sales files, ensuring documentation, contracts, and records are consistently updated.
  • Manage & solve on ground customer escalations.
  • Ensure seamless daily operations by proactively identifying and resolving issues.
  • Maintain comprehensive records of bookings, vendor agreements, contracts, and sales documentation.
  • Identify, suggest, and drive process improvements to enhance operational efficiency.


Requirements:


  • 1–5 years of experience in the travel industry with strong exposure to customer experience or supply & operations.
  • Proven experience in customer success, vendor management, and sales file handling.
  • Strong communication, negotiation, analytical, and problem-solving skills.

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