Operations Executive

Job Description

Job Description: We are seeking a dynamic and proactive Operations Executive with 12 years of experience in client servicing within the signage and branding industry. The ideal candidate should possess a solid understanding of various signage solutions, branding boards, and fabrication processes, along with the ability to manage and coordinate on-site teams. Key Responsibilities: Act as the primary point of contact for clients, ensuring smooth communication and timely updates. Coordinate and oversee the end-to-end execution of signage projects – from planning to installation. Understand client requirements and translate them into actionable tasks for the design and production teams. Manage site visits, measurements, installation schedules, and ensure timely execution of projects. Supervise and coordinate with labour teams, vendors, and fabricators to ensure quality and timelines are maintained. Handle procurement and logistics related to signage materials and hardware. Maintain detailed documentation and project reports for all ongoing and completed projects. Troubleshoot any on-site issues and provide quick resolutions. Key Requirements: 1–2 years of proven experience in the signage, branding, or related industry. Strong client servicing and communication skills. Good understanding of signage types (ACP, Flex, Acrylic, LED, etc.) and installation methods. Ability to handle on-ground teams and manage labour/workforce. Willingness to travel for site visits and installations as required. Strong organizational skills and attention to detail. Proficiency in MS Office, Excel, and basic project tracking tools. Preferred Qualifications: Diploma/Degree in any stream. Background in design/marketing/operations is a plus. Fluency in English and local language(s) for effective communication with clients and teams.