Operations Executive

Company: Pagarguru
Location: [Insert Location]
Department: Sales & Business Development
Employment Type: Full-time

Role Overview:

The Sales & Renewal Executive will be responsible for maintaining strong client relationships through timely renewal follow-ups, coordinating with channel partners, and ensuring effective lead management. The role demands excellent communication skills, attention to detail, and a proactive approach to drive business growth.

Key Responsibilities:

• Conduct renewal calling with existing clients to ensure timely contract/service renewals.
• Build and maintain professional relationships with channel partners for smooth collaboration.
• Regularly check, monitor, and update leads to track their status and ensure proper follow-up.
• Assist in identifying opportunities for upselling or cross-selling during renewal interactions.
• Maintain accurate records of client interactions, renewals, and partner communications.
• Coordinate with internal teams to ensure client and partner requirements are fulfilled on time.
• Prepare periodic reports on renewal status, partner engagement, and lead conversion.

Key Skills & Competencies:

• Strong verbal and written communication skills.
• Ability to handle client interactions professionally.
• Good organizational and follow-up skills.
• Basic knowledge of CRM tools and MS Office.
• Self-motivated and target-oriented.

Qualifications:

• Bachelor’s degree in Business Administration/Marketing or a related field.
• 0–2 years of experience in Sales, Customer Support, or Client Relationship Management.
• Freshers with strong communication skills may also apply.

Perks:

• Growth-oriented work environment
• Friendly team and company culture
• Learning opportunities in HR tech & compliance

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person