Operations Executive

Position: Fulfillment

Designation: Senior Executive(Operations)

Location

Job Overview:

• This role is responsible for ensuring efficient order processing, inventory management, and

• coordination with Vendors , Logistic team & Sourcing team to ensure timely and accurate delivery of products and services.

• Key Responsibilities:

• Order Management:

  Supervise the end-to-end process of order fulfillment, including order receipt, processing, and dispatch, ensuring accuracy and efficiency.

• Inventory Control: Monitor and manage inventory levels, ensuring optimal stock levels and timely replenishment to prevent shortages or overstock situations on the vendor panel.

• Coordination: Work closely with Sourcing, vendor and sales to align fulfillment activities with organizational needs and customer expectations.

• Process Improvement: Identify and implement process improvements to enhance fulfillment efficiency and accuracy, reduce lead times, and optimize resource utilization.

• Supplier and Vendor Relations: Manage relationships with suppliers and vendors to ensure timely and reliable delivery of products. Address any issues related to supply chain disruptions or order fulfillment.

• Compliance: Ensure all fulfillment activities comply with company policies, legal regulations, an iindustry standards.

• Customer Service: Address and resolve any issues or discrepancies related to order fulfillment, working to ensure high levels of customer satisfaction.

• Technology Utilization: Utilize fulfillment and inventory management software to track orders,manage inventory, and generate reports

Skills:

• Strong leadership and team management skills.

• Excellent organizational and problem-solving abilities.

• Proficiency in fulfillment and inventory management software.

• Strong communication and interpersonal skills.

Working Conditions:

• Environment: Office-based role with occasional visits to warehouses or fulfillment centers.

• Hours: Full-time position with standard office hours, with flexibility to accommodate any urgent issues or requirements.

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Mai id- pragti.saxena@cielhr.com