Operations Coordinator

Company Description

RiKi Global is a prominent distributor in Lifescience and Biotechnology, representing leading brands such as ACE/Hichrom, Cogent, and Regis across South Asia, serving 95% of the Indian market with a strong presence in Sri Lanka and Bangladesh. Headquartered in Gachibowli, Hyderabad, RiKi Global offers a wide range of products including HPLC, UHPLC, GC columns, and benchtop instruments manufactured in India. As an authorized distributor for Actylis excipients, RiKi Global also provides reference standards and impurities to its extensive client base, including renowned organizations like Sun Pharma, Dr. Reddy's, and Cipla. Through a robust network of sales representatives across key regions, RiKi Global focuses on meeting the needs of its customers with innovative solutions in the Biotechnology field.

Role Description

This is a full-time, on-site role for an Operations Coordinator at RiKi Global’s headquarters in Hyderabad. The Operations Coordinator will handle daily operational tasks and ensure smooth workflow processes across teams. Responsibilities include managing administrative functions, coordinating logistics, supporting customer service requirements, maintaining operational reports, and collaborating with different departments to support organizational goals. The role also involves problem-solving, project execution, monitoring performance metrics, and process improvements.

Qualifications

• Strong Operations Management and Administrative Assistance skills to ensure efficient workflow and task execution.
• Excellent Communication and Customer Service abilities to effectively liaise with internal teams and external stakeholders.
• Strong Analytical Skills to evaluate processes, generate operational reports, and identify areas for improvement.
• Proficiency in project coordination and time management to meet deadlines and handle multiple tasks efficiently.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proficiency in MS Office and familiarity with ERP systems is an added advantage.
• Attention to detail, strong organizational skills, and ability to work collaboratively in a team-focused environment.

Salary Expectation

• 25k per month + benefits