Operations Coordinator

About Us

• Draft and prepare professional proposals in English.
• Serve as the primary liaison with the corporate client’s designated Point of Contact (POC).
• Plan, schedule, and coordinate training sessions while ensuring trainer availability.
• Follow up with trainers to ensure timely preparation and submission of training materials.
• Create and manage corporate training batches in the CRM, including participant enrollment.
• Coordinate with printing vendors for the preparation of training materials and certificates.
• Provide on-site support to trainers with setup and presentation requirements.
• Monitor participant attendance, collect feedback, and encourage Google reviews during training sessions.
• Request and follow up with clients for appreciation/acknowledgment letters.
• Gather, compile, and analyze post-training feedback to generate detailed reports.
• Maintain and update the Corporate Training File with complete and accurate records.
• Obtain necessary training approvals from the CEO through the Head of Operations.
  

Requirements

• Bachelor's degree in Business Administration, Education, or a related field.
• Proven experience in operations coordination or a similar role.
• Strong communication skills in both Arabic and English.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent organizational and multitasking abilities.
• Ability to work collaboratively with trainers, clients, and internal teams.
• Strong attention to detail and problem-solving skills.
• Experience in handling logistical arrangements.