Operations Client Partner

Job Title: Operations Client Partner (Level 4)

Location: Onsite – NIQ Vadodara Office
Work Schedule: Monday to Friday (5 days a week)
Shift: Night Shift — Please apply *only if you are open to working night hours.

About the Role

NIQ is seeking a detail-oriented and client-focused Operations Client Partner to join our team in Vadodara. This role is pivotal in ensuring seamless communication between clients, commercial teams, and internal operations, with a strong focus on data quality, delivery, and operational excellence.

Key Responsibilities

• Act as the operational point of contact for clients, ensuring timely and accurate delivery of services.
• Resolve client queries related to database services, product coding, and data quality.
• Translate client requirements into technical specifications and coordinate with internal teams for execution.
• Lead and support operational projects and process improvements.
• Maintain service standards and ensure SLA compliance.

Qualifications

• 2–3 years of experience in client-facing roles, preferably in data operations or FMCG.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in Excel is mandatory.
• Familiarity with tools such as Epics, Brandbank, eClipse, and Dynamics is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.

Additional Information

Important Note

This is a night shift role. Candidates must be comfortable working during night hours from the Vadodara office.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion