Operations Associate, IN

Learn how to run the supply-chain logistics for a million-dollar company

Fresh Prints is a NYC-based custom apparel startup. We find incredible students and give them the training and support to build the business at their schools.

The Operations Team handles one of the most crucial part of the business and is directly responsible for quoting and timeline or addressing licensing-related questions. We worked on 20,000+ orders last year with a direct impact of over $37 million in revenue.

How do you coordinate the logistics of a million-dollar campaign involving multiple overseas and domestic vendors? How can we reduce our costs and increase our profit margins for a given order? How can you deliver an order in 5 days which has a standard turnaround time of 10 days?

You will report to our Operations Manager and work closely with other members of the Fresh Prints team. This is an excellent opportunity for a motivated individual to gain hands-on experience in one of USA's 5000 fastest growing companies.

Responsibilities

• You will be working with the operations team to directly contribute to the Fresh Prints' revenue growth
• Assisting the operations team with addressing queries from internal employees and campus managers
• Responsible for sharing pricing quotes and estimated delivery timelines using available tools and resources
• Proactively flag delays, inconsistencies, or errors that could affect pricing or delivery
• Complete assigned tasks with high attention to quality and efficiency
• Identify process gaps and propose improvements to help the team scale

Requirements

• Excellent verbal and written English communication skills
• Ability to work under pressure and adapt quickly to changing priorities
• Strong attention to detail and accuracy
• Basic knowledge of Google Sheets
• Comfortable learning and navigating different tools and platforms
• Multi-task and balance multiple priorities with deadline oriented approach
• A proactive mindset: flags issues early, follows through, and seeks clarity when needed

Compensation & Benefits

• Competitive monthly salary of $480 - $780 (adjusted for experience)
• The opportunity to learn a lot rapidly
• Working in a great culture. We're a talented, engaged, and ambitious team dedicated to building a business together. We work very hard but we're also very good to each other. The entire Fresh Prints team is kind, open, informal, and caring. We earnestly support each other in our personal and professional goals.

Job Location

• This is a remote position

Working Hours

• Working hours are 9 AM - 6 PM Eastern Time from Monday to Friday (Note: These hours may shift depending on the needs of the team or business priorities.)

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.