Operations Assistant – Digital Marketing Agency in Bangalore (Hybrid)

0 years

0 Lacs

Posted:5 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Project & workflow coordination:
  • Track ongoing projects and tasks across teams, ensuring deadlines and deliverables are met
  • Monitor performance, escalate bottlenecks, and follow up with stakeholders
  • Use task management tools like Trello, ClickUp, or Asana to maintain workflow visibility
  • Founder & team support:
  • Manage and prioritize the founder’s calendar, schedule internal meetings, and client reviews
  • Prepare reports, meeting summaries, and dashboards for internal operations and business reviews
  • Coordinate across creative, performance, and client servicing teams to streamline execution
  • Operations & process management:
  • Ensure smooth onboarding of new clients and team members
  • Maintain SOPs, documentation, and internal process hygiene
  • Collaborate with the accounts team for timely invoicing, expense tracking, and vendor coordination
  • Communication & client liaison:
  • Act as a bridge between the operations team, clients, and external partners
  • Respond to client queries and ensure their requests are routed and fulfilled by the respective teams
  • Handle confidential business information with discretion
  • Tech, tools & automation:
  • Use Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools for documentation and reporting
  • Leverage AI tools (ChatGPT, Notion AI, Perplexity, etc.) to automate and improve productivity
  • Assist in setting up internal dashboards, trackers, and reporting systems
About Company: Founded in 2018, Axel Innovations is actively involved in marketing strategies for businesses in various domains. Every business comes with a challenge of its own. Our team implies and believes in formulating a customized strategy based on technology and creativity.

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