Operations Account Manager

Job Description

Key Responsibilities: Client Relationship Management: Maintaining strong relationships with clients, understanding their operational needs, and ensuring satisfaction. Coordination: Acting as a bridge between clients and internal teams (such as logistics, customer service, or production) to facilitate smooth operations. Process Optimization: Identifying areas for operational improvements to enhance service delivery and efficiency. Problem Resolution: Addressing and resolving issues related to account services, delivery, or communication promptly. Monitoring and Reporting: Tracking account performance metrics, preparing reports, and providing insights to clients and internal stakeholders. Contract and Agreement Management: Ensuring compliance with contractual obligations and negotiating renewals or updates. Qualifications: Bachelor's degree in Business, Civil Engineering, or a related field (preferred). Minimum 2 years of experience in Construction / Real Estate / Infrastructure industry in an operations or accounts role. Hands-on experience with client management and contractor/vendor coordination. Solid understanding of construction processes. Strong negotiation, communication, and presentation skills. Operational management, Client servicing, Vendor & contractor coordination Valid driver’s license and willingness to travel frequently to project sites or client locations. Overall, an account manager in operations ensures seamless service delivery, maintains client satisfaction, and supports the company's operational efficiency. Interested candidates can share their resume at 9891979182 . Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Morning shift Work Location: In person