Operational Compliance Specialist

Who are we?

We’re a UK based technology and service company who provide support functions to our sister company BresBet.

What would you do?

In this role, you’ll provide support to the BresBet Compliance and Customer Services Team. The most crucial bit of the job is to protect both the company and our customers from harm. You’ll be exposed to a wide range of operational compliance (Anti-Money Laundering, Social Responsibility, Fraud and Risk Management) so it’s a real chance to get a very broad experience in this area. Here’s a bit more detail on what you’ll do:

· Review and monitor new accounts, financial transactions and activity patterns;

· Review and process withdrawal requests from our customers;

· Make sure we’ve got the correct level of due diligence on each customer;

· Carry out extra due diligence checks on high-risk customers;

· Assess and monitor both vulnerable and high-value customers, so we’re doing affordability checks at the right time. Restrict these accounts and speak to customers when we need to.

· Help to sort out any issues for our customers, whilst making sure we stay within the rules;

· Spot any unusual or suspicious activity related to Social Responsibility, Anti-Money Laundering and Fraud;

· Help the team in day-to-day investigations and to analyse customer behaviour;

· Not surprisingly lots of the issues our customers have are to do with their activity, which means you’ll work closely with our trading team (who are great);

· Become a whiz on our customer service software – Freshdesk – which neatly organizes the issues, keeps track of who they came from and how we are responding.

Would we be a good match?

To be our perfect match, you’ll need to:

· Have a degree or master’s qualification.

· Have worked in fraud and risk management team, verification or compliance related team.

· High level of attention to detail and great analytical skills.

· Be a good writer and communicator in English, in a way that feels clear, friendly and warm.

· Be good in a team.

· Know a bit about computers, especially MS Word, Excel, PowerPoint etc.

· Be keen to learn and grow.

· Have a positive outlook.

· Have ability to manage workload effectively and on time.

Even if you don’t tick all of these boxes, please don’t be afraid to apply. We’re looking for the right person who’ll fit into our team and we can see really cares about compliance, helping customers and protecting company. We will give you training and help to develop your knowledge.

What can you expect from us?

Hours of work and location: This is a full-time permanent role based in Gurugram, Haryana. We’ll need you to work 8.5-hour shifts, 5 days a week including weekends and state/national holidays on a rota basis.

Salary: The salary for this role is up to ₹45,000 per month, depending on experience.

Benefits: The real benefit of working with us as a start-up is you can make a difference, be in the action and be part of our close-knit team from day one. We do of course offer many of the benefits you would expect to see and as we grow, we’ll look to add to our benefits package. Currently we offer:

· 20 days paid holiday (plus bank holidays).

· A meal during each shift you work.

· Commuter assistance.

· Health insurance.

· Internet connection if working from home.

What will you need to do next?

Please send us a cover letter which sets out why you think we’d be a good match. We’d also like to see your CV, which will tell us about your education and previous work experience. Please send all documents to people@bresbet.com

If we agree that you’d be a good fit, we’ll ask you to attend up to two interviews, where we’ll get to know you and assess your writing skills. We’ll set that out in more detail once we get to that stage.

We’re committed to being an inclusive employer that gives opportunities to people with diverse backgrounds. We’ll always aim to treat people fairly regardless of race colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability or gender identity. It’s very important to us. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

Job Types: Full-time, Permanent

Pay: ₹520,000.00 - ₹540,000.00 per year

Benefits:

• Food provided
• Health insurance
• Internet reimbursement

Work Location: In person