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1 - 3 years

3 - 5 Lacs

Mumbai

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Managing vendors and getting the work done. Tracking the shipments and updating the same. Identifying inefficiencies and bottlenecks in processes and implementing improvements to enhanceoperational efficiency and productivity. Managing and optimizing the allocation of resources. Setting performance goals and targets for operational teams Monitoring performance metrics, and implementing corrective actions Providing leadership and guidance to operational team Effective communication and collaboration between different departments and stakeholders toensure smooth coordination and alignment of operational activities.

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10 - 15 years

5 - 6 Lacs

Chennai

Hybrid

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Who we are: LearningMate ( LearningMate.com ) is a leading technology multinational with domain expertise in teaching and learning solutions; leveraging digital, cloud, process automation, data, and strong learning design principles. It is part of the Straive group ( Straive.com ), that helps clients operationalize the Data Insights Knowledge AI value chain, extending across industries like Financial Services, Insurance, Healthcare & Life Sciences, Scientific Research, Information Providers, EdTech, and Logistics. This position is for our partner MGT ( www.mgt.us ), a $440M US-based national technology and advisory solutions leader serving state, local government, education (SLED) and targeted commercial clients across the U.S. Their specialized solutions solve the most critical issues that live at the top of clients leadership agendas. MGT partners to help clients build resilience, implement systematic change and strengthen their foundations, now and for the future. Shift Time Zone: US Eastern business hours Job Summary: MGT is seeking a highly motivated and detail-oriented Operations Manager to support operational and administrative functions within the Facilities Group. This role will streamline backend processes, allowing delivery teams to focus more on client work. The Operations Manager will play a key role in ensuring efficiency, compliance, and effectiveness in key operational processes. Key Responsibilities: Manage unbilled diligence for Facilities Group (FAC): Review unbilled reports, collaborate with project managers, and report findings. Oversee accounts receivable tracking to ensure ongoing updates and timely collections. Administer SaaS renewals process, including managing quotes, proposals, invoice/PO administration, and compliance tasks. Maintain and clean up the SaaS pipeline, reviewing opportunities and refreshing Salesforce data as needed. Lead bi-weekly pipeline updates, coordinating with project managers and leadership teams. Manage thermometer data maintenance, ensuring project data is current and accurate. Coordinate weekly updates of Pulse data, configuring and uploading files to internal platforms. Handle client correspondence and internal requests as they arise, ensuring smooth communication between teams. Minimum Qualifications, Skills, and Experience: Bachelors degree or equivalent relevant experience Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Excellent written and verbal communication skills Ability to work independently in a remote environment with minimal supervision Experience managing operational processes and data tracking Strong organizational skills and attention to detail Familiarity with Salesforce, Mavenlink, and Microsoft Teams is a plus Why Join Us? You will benefit from a great culture and environment that contributes to your career growth. How to Apply? Send your resume to: [amrita.dostider@learningmate.com] Application Deadline: (7th April 2025) Acknowledgement: We are an equal opportunity employer. We commit to celebrate diversity, equity, and inclusion in the workplace.

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15 - 18 years

17 - 20 Lacs

Gurgaon

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Job Summary: In this role, you will participate in contract formation and/or administration. Contract formation includes participating with Bechtels client in the preparation and review of bid request packages and helping to develop project contracts operating procedures. Contract administration includes continual progress review, forecasting, and communication of issues to management with recommendations for resolution. Your work will help our client ensure contract compliance with project requirements. Major Responsibilities: Contract Management Implements the Supply Chain Assignment Schedule (or equivalent) which records the Projects agreed assignment of various contract management tasks and the project procedures applicable to Contract Management Manages assigned contracts on behalf of Bechtels client, maintaining a continual review of progress and providing management with information regarding projected financial or technical difficulties Coordinates with designated staff on operational activities affecting contractual rights and obligations, contract performance, and other major matters Manage moderately complex contract changes by negotiating in conjunction with customer personnel and obtaining settlement with contractors Contract Formation Assists Bechtels client in conforming and ensuring contract execution Participates in negotiation in the commitment of contracts Develops and issues contracts and services agreements as assigned Supports the preparation of bidders lists and pre-qualification of bidders Forms bid request packages Coordinates bidders questions and answers to those questions Participate in Commercial Bid Summary and recommendations Prepares contract documents for execution Prepares and organizes assigned meetings, such as pre-bid, bid clarification and pre-award meetings, for the purpose of ensuring complete understanding and agreement between Bechtels customer and the contractor on all contractual matters After reviewing plan and agenda with supervisor, conducts meeting and prepares and issues meeting notes delineating important statements, required actions and schedules Education and Experience Requirements: Level 1 -Requires bachelor's degree (or international equivalent) and 15+ years of relevant work experience Level 2 - Requires bachelor's degree (or international equivalent) and 18+ years of relevant work experience Required Knowledge and Skills: Proficiency in all phases of the formation and award of large, moderately complex construction contracts and services contracts. Broad experience in contracts management. Developing various contract types and associated pricing arrangements. Experience in negotiating legal terms and conditions, Working knowledge of change management procedures pertaining to Requests for Information (RFIs), change notices, change orders, amendments, and claims and dispute resolution. Skilled in working and communicating effectively with all levels of project functional groups. Demonstrated skills in working and communicating effectively with all levels of project functional groups.

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1 - 3 years

3 - 4 Lacs

Navi Mumbai

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Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The incumbent should have good knowledge of AR Billing lifecycle and will be responsible for Maintain Customer master data for the new and existing customers Preparing and sending out invoices Ensure timely completion of work allocations related to Billing Manage the daily operations-related communications and interactions with internal & client stakeholders by e-mails and calls. He/she must have worked in Billing for an international client, a BPO organization. Actively participating in client calls and providing required resolution/inputs to leads. Working on the night shift based on business requirements. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue. What are we looking for? Qualifications: Minimum 2.5-3 years of AR Billing experience in Finance & Accounting function BPO experience will be an added advantage but not mandatory Minimum Bachelor's degree in Finance Accounting or related field Good knowledge of the AR Billing process. System & applications. Experience SAP Hanna 4 would be preferred and an added advantage. Sound knowledge of MS Excel & word. Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing with AR Billing SMEs Roles and Responsibilities: Prepare and send out invoices under business rules specified by the client Generate invoices and issue credit notes to the customers Distribute invoices to the customers promptly Perform calculations on the billing as per agreed instructions with the client Coordinate with different BU for billing-related queries and questions Review and respond to customer queries and communicate with customers for further queries Train new joiners and work closely with SMEs in the process Help track the process updates and support SMEs in updating SOPs on regular intervals Raise accurate and on-time queries and take necessary actions on resolutions received Achieve 100% accuracy & productivity for activities in scope. Perform quality checks for the team members Must possess good communication skills both e-mail and oral . Qualification Any Graduation

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15 - 24 years

45 - 70 Lacs

Mumbai

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Dear Professional's I am Ramya from the Non-IT Vertical of Masadir HR Services, an International Recruitment Firm. We have been retained by a professionally managed organization to recruit Vice President / Sr. Vice President - Head Market Operations. The job location in Mumbai (Kurla West) Kindly find below the job description: Job Description for Vice President / Sr. Vice President - Head Market Operations. Ensuring smooth functioning of all Operational activities of various segments offered by the Exchange in coordination with other MIIs including Beginning of Day(BOD), Intraday and End of Day (EOD) operations Identifying system enhancements, automation in line with the regulatory requirements and ensure smooth implementations after conducting UAT and Mocks Spearheading transformation initiatives for implementing software development/system enhancement for critical operations and capability to actively collaborate with technology, regulatory and other functional teams CTCL and Algo ID activations as per regulatory norms Participate in various policy formulating initiatives of SEBI Engage with various stakeholders including Auditors and Inspections Maintenance of Disaster Recovery(DR) site as per regulatory requirement Manage a team handling daily operations for the various segments offered by the Exchange Index Management MIS and Data Analytics Skillset Required: In depth knowledge of Indian Securities market value chain, the market infrastructure institutions(MIIs) and in particular Exchange activities In depth understanding of the regulatory framework including SEBI regulations, circulars and assess its impact on the operations Should be able to participate in regulatory policy formulating initiatives of SEBI Ability to proactively contribute to system enhancement and automation of activities Expertise in leading a large and diverse team to manage process driven activities to be performed as per defined SLAs Should be able to handle exceptional situations, crisis scenarios and manage business continuity of operational functions Should possess good inter-personal and communication skills Work experience with MII or SEBI registered intermediary shall be an added advantage Knowledge: Knowledge of Statutory Requirements which is applicable for Financial Markets Technical Skills: Efficient in Microsoft Excel hands-on on Macros (added advantage) Soft Skills: High Adaptability, System Understanding, Presentable and Good Communications Skills Certifications: CA/MBA Finance with Capital Market Knowledge and Experience in Data Analysis If Irrelevant, Please forward to Friends/References If Interested, Kindly share your Updated CV to ramya.mk@masadirservices.com & Please fill the below details Current salary: Expected Salary: Notice period: Total experience: Thanks and Regards Ramya M K Assistant team lead - Talent Acquisition E: ramya.mk@masadirservices.com www.masadirservices.com

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1 - 3 years

3 - 4 Lacs

Navi Mumbai

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Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The incumbent should have good knowledge of Cash Application lifecycle and will be responsible for Posting customer payments received via Lockbox, Cash & Wire against open invoices Ensure timely completion of work allocations related to Cash Application Manage the daily operations-related communications, and interactions with internal & client stakeholders both by e-mails and calls as well. He/she must have worked in Cash Applications for international clients, and BPO organizations. Actively participating the client calls and providing required resolution/inputs to leads. Working on the night shift based on business requirements. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Minimum 2.5-3 years of Cash Application experience in Finance & Accounting function BPO experience will be an added advantage but not mandatory Minimum Bachelor's degree in Finance Accounting or related field Good knowledge of the AR Cash Application process. System & applications. Experience working in SAP Hanna 4 would be preferred and an added advantage. Sound knowledge of MS Excel & word. Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing to with AR Cash Application SMEs Roles and Responsibilities: Match payments received from the customers against open invoices Responsible for downloading bank statements from the bank portal and uploading them in GL for manual GL matching Follow up with customers and clients for missing remittance advice Review and respond to customer queries and communicate with customers for further queries Train new joiners and work closely with SMEs in the process Help track the process updates and support SMEs in updating SOPs on regular intervals Raise accurate and on-time queries and take necessary actions on resolutions received Achieve 100% accuracy & productivity for activities in scope. Perform quality checks for the team members Must possess good communication skills both e-mail and oral Qualification Any Graduation

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