Operation Support Executive

Greetings from Frontlines Edutech (FLM)

WE ARE HAPPY TO ANNOUNCE THAT WE ARE HIRING OPERATIONS SUPPORT EXECUTIVE .

If you are interested, have passion, and love to work with the FLM team, you are in the right place.

Position: Operations Support Executive Role

Experience: 0-1 Years in Edutech Preferred

Location: Somajiguda, Hyderabad.

Work Type: WFO

Job Type: Full-time

Role Overview:

enthusiastic Operations Support Role to join our customer support team. The ideal candidate will be passionate about helping others, possess excellent communication skills, and be eager to learn about our educational products and services. As a Operations Support Role, you will be the first point of contact for our students, providing assistance and ensuring a positive learning experience.

Key Responsibilities & Qualifications:

Customer Assistance

provide support through our chat platform, addressing questions related to course content, technical issues, and general inquiries.

Issue Resolution:

Continuous Learning

Communication Skills:

Problem-Solving:

Customer Service Orientation

Technical Proficiency:

Adaptability

Skills Required:

Fluency in Telugu & English

Good communication

Basics of excel and patience

All the best & Cheers!