Operation Intern

📍 Location: Subhas Chowk, Gurugram🕒 Type: Paid Internship (Full-time, On-site) 3months HEALTHCARE DOMAINStipend : 10-13k based on skills.DocIndia.org is looking for a dynamic Operations Intern to join our mission-driven team revolutionizing digital healthcare in India.💼 Role Responsibilities :Support day-to-day operations work (appointment management) - 60%Assist in project management and process optimization - 10%Identify and solve operational bottlenecks - 5%Collaborate with doctors & teams to enhance efficiency - 25% Appointment Management :Handle incoming appointment requests via call, WhatsApp, or portalCoordinate with doctors and clinics to confirm availabilitySend reminders and confirmations to patients for scheduled appointmentsUpdate internal systems with appointment details and patient follow-upAddress basic patient inquiries related to timings, locations, and proceduresEscalate issues like no-shows or rescheduling needs to senior staff ✅ What We’re Looking ForStrong analytical and problem-solving skillsStrong verbal and written communication in English and HindiBasic computer skills and comfort with tools like Excel, WhatsApp Web, and CRMHigh attention to detailAbility to thrive in a fast-paced environmentCalm and professional attitude while dealing with patients(Bonus) Experience or interest in the healthcare industry 🌟 Why Join Us?Work at one of India’s fastest-growing health tech startupsLearn core healthcare operations and digital platform managementCollaborate with industry leadersPossibility of a full-time offer based on performanceInternship certificate & reference letter upon successful completionExposure to healthcare operations and patient communicationHands-on experience with appointment systems and workflow toolsTime Management support from professionals. 📌 About UsDocIndia.org is India’s leading digital healthcare platform connecting patients with a vast network of verified doctors, hospitals, and diagnostic centers.Monday to Saturday | 09:30am - 06:30pm🔗 www.docindia.org