Operation Intern

Operation- Intern

Company Name: Sawara Solutions Pvt Ltd. (Promilo)

Duration: 2 Months

Location: Bangalore

Mode: Full Time / Work from office

ABOUT US - Promilo is India’s 1st innovative platform which “Pay to Browse”. It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the Companies. To know more - visit our company website. (www.promilo.com)

JOB DESCRIPTION: The Operations Intern will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner.

KEY RESPONSIBILITIES:

• Handling already acquired corporate customers with post-sales hand-holding and deliverables.

• Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.

• Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.

• Proper coordination with the Graphic designer team and the sales team. • Build and maintain strong, long-lasting client relationships.

• Ensure the timely and successful delivery of solutions according to customer needs and objectives.

• Collaborate with the sales team to identify and grow opportunities within the territory.

• Assist with challenging client requests or issue escalations as needed.

• Approve existing campaigns, Create campaigns, and prolet.

• Develop and deliver reports for every client.

• Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement.

REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, or a related field

• Strong communication and interpersonal skills with the ability to interact with corporate customers

• Ability to build and maintain strong, long-lasting client relationships

• Experience with CRMs and reporting tools

• Ability to work independently and as part of the team.

Note: Interested candidates should send their resumes to bellanar@promilo.com Please include 'Operation - Intern' in the subject line when sending your resume to bellanar@promilo.com

Job Types: Full-time, Fresher