3 - 5 years
1 - 5 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Posted:2 weeks ago|
Platform:
Hybrid
Full Time
Bachelor's degree with 2-7 years of experience in B2B Collection Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolution Provide visibility to the leadership Preferable Location: Bengaluru, Pune, Mumbai Skill B2B international collections experience is mandate Notice Period- Preferred for Immediate joiners if not 1month notice can be accepted Drop your CV to thrisha.m@sutherlandglobal.com Contact Number: 6381106825 Thanks & Regards, Pamela Ranet A
Sutherland
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