Opening For Store Sales Executive- Pune/Mumbai

Job Summary:

We are seeking a highly motivated and customer-oriented Store Sales Executive to join our team. The ideal candidate will be responsible for assisting customers in selecting tyres and bike accessories, ensuring excellent customer service, and maintaining the overall store experience. This role requires strong product knowledge, a passion for motorcycles, and the ability to work in a fast-paced retail environment.

Key Responsibilities:

• Customer Service:

  Assist customers in selecting the right tyres and bike accessories based on their needs, preferences, and budget.

• Product Knowledge:

  Maintain in-depth knowledge of tyre and bike accessory products, brands, features, and compatibility.

• Sales:

  Achieve sales targets by upselling and cross-selling products effectively while providing exceptional customer experiences.

• Inventory Management:

  Monitor stock levels of tyres and accessories, ensuring the store is well-stocked and organized. Help with stock replenishment and stock taking.

• Product Display:

  Ensure the store is visually appealing, with well-organized product displays, promoting the latest tyre and accessory collections.

• Sales Reporting:

  Track sales performance, report daily sales data, and provide insights into customer preferences and product demand.

• Customer Queries:

  Handle customer inquiries, complaints, and returns professionally and promptly.

• Payments & Billing:

  Process customer payments, ensure accurate billing, and maintain cash register transactions.

Requirements:

• Experience:

  Previous experience in retail, preferably in the automotive or bike industry, is a plus.

• Knowledge:

  A strong understanding of tyres, motorcycle accessories, and the relevant sales process.

• Skills:

  Excellent communication and interpersonal skills, with the ability to engage customers and build rapport.

• Customer-Oriented:

  Strong focus on customer satisfaction with a willingness to go the extra mile.

• Team Player:

  Ability to work well with colleagues and contribute to a positive store environment.

• Education:

  High school diploma or equivalent; additional certifications in retail or automotive sales are a plus.