Opening For Customer Success Manager

Job Description

Job description: Looking for Facility Manager In Technical who have handled whole property. Please read the JD carefully before Applying. Roles and Responsibilities :- Ensuring that all the services are delivered in line with the contractual commitments and within budgets Maintaining SLA & KPI as per contract. Ability to handle matters with extreme tact and confidentiality Preparation and submission of management reports/analysis as and when required by client Excellent organizational skills, ability to set priorities, attention to details Managing operational risk management and documenting it Handling back- office operation for establishing new system and processes in the office, including energy conservation methods Overseeing various operations, including the cafeteria management, employee engagement activities & initiatives, space management etc. Ensure & plan for Festival celebration in office, decoration, menu and other planning's etc. Ensuring upkeep of pantry & reprographic equipment's at all times Take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility Liaising with government and regulatory bodies like Local Government Agencies for obtaining necessary sanctions / approvals and ensuring smooth working condition in premises Preparing and supervising maintenance of statutory records Orders and receives invoices, distributes according cost center Responsible for office maintenance (replacements, repairs, etc.) Store Management- maintenance / issuance of items, stock take etc. Receiving and verification of invoices from multiple vendors against the PO Verifies items billed against items ordered and received and reconciles differences through follow-up with the vendor and/or other employees. Managing the petty cash at site for various requirements Regular follow ups with the finance team for the payment of service partners. Required Candidate profile Experience in providing customer service support Excellent knowledge of management methods and techniques Proficiency in English. Dynamic personality. Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills