Onsite Manager

Company Description

Capital Business Systems Private Limited (CBSPL), with a legacy dating back to 1950, started as a provider of Binding & Security Printing solutions for Banks. Over the years, CBSPL has diversified into Digital Transformation, Information Management, Records/Document Storage (both Physical and Digital), Banking Automation, and Solar Solutions for Banks’ Branches/ATMs, while maintaining its core activity of security printing. The company offers various Knowledge Process Outsourcing (KPO) services, including data processing for the BFSI sector, Claim Management, Customer Onboarding, Backend Loan Processing, and more.

Role Description

This is a full-time onsite role located in Kanpur for an Onsite Manager. The Onsite Manager will be responsible for overseeing day-to-day operations, managing staff, ensuring compliance with company policies, and maintaining high levels of productivity and quality. The individual will coordinate with other departments, handle client relations, and ensure efficient workflow and resource allocation.

Qualifications

• Leadership and Team Management skills
• Operational oversight and quality assurance skills
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Experience in managing client relations and maintaining high standards of customer service
• Ability to work independently and take initiative
• Bachelor’s degree in Business Management, Operations Management, or related field
• Experience in the BFSI sector or similar industries is a plus