Online Sales Executive

Key Responsibilities:

• Handle incoming leads and inquiries received from website, chat, calls, and social media platforms.
• Convert potential customers into sales through effective product presentation, negotiation, and follow-ups.
• Understand customer requirements and recommend suitable audio-video or tech products that fit their needs.
• Manage listings and offers on e-commerce portals (Amazon, Flipkart, etc.) and ensure correct product details and pricing.
• Collaborate with the marketing team to run online campaigns and improve conversions.
• Coordinate with warehouse, logistics, and accounts teams for order processing, dispatch, and payment follow-up.
• Maintain customer records and sales pipeline in CRM or Excel tracking sheets.
• Prepare daily, weekly, and monthly sales reports.
• Upsell and cross-sell related products to increase order value.
• Handle customer service and post-sales queries efficiently to ensure customer satisfaction.

Skills & Competencies:

• Strong communication and convincing skills (spoken and written English & Hindi).
• Knowledge of online selling platforms and digital marketing basics.
• Ability to handle B2C and B2B customers confidently.
• Target-oriented and self-motivated approach.
• Familiarity with CRM tools, Excel, Google Sheets, and e-commerce dashboards.
• Quick learner with a good understanding of technology and gadgets (especially audio-video products).

Job Type: Full-time

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person